Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, operating more than 1,300 stores across 49 states and Canada, alongside a robust online presence through Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts supplies, custom framing, and various creative products. The company is renowned for its commitment to fostering creativity and innovation among customers and its employees alike. As a key player in the retail industry, Michaels offers a diverse range of products including art supplies, framing merchandise through its subsidiary Artistree, and handmade goods via MakerPlace by... Show More
Job Requirements
- Retail or equivalent customer service experience
- Ability to stand for long periods and move throughout the store
- Ability to lift heavy boxes and access high shelves
- Effective communication skills
- Must be able to multitask and manage multiple events
- Basic proficiency in administrative tasks like emails and phone calls
- Availability to work nights, weekends, and early mornings
- Must comply with federal, state, and local job legal requirements
- Willingness to uphold company cleanliness and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational skills and creative problem-solving skills
- Retail or customer service experience
- Ability to handle job stress and interact effectively with others
- Positive and respectful attitude
- Commitment to company values and vision
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Support Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and merchandise maintenance
- Adhere to company policies and safety programs
- Maintain daily store cleanliness including restrooms
- Cross trained in Custom Framing selling and production
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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