
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading retail company in North America specializing in arts and crafts supplies, offering an extensive range of products and inspiration to creativity enthusiasts. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with an online presence at Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is recognized as the best place for all things creative, and it prioritizes the wellbeing of its team members by providing comprehensive benefits... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or customer service
- Ability to stand for extended periods
- Ability to lift heavy boxes and access high shelves
- Good communication skills
- Ability to multitask and handle stressful situations
- Willingness to work nights, weekends, and early mornings
- Ability to work in a public retail environment
- Commitment to company values and policies
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and coworkers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, nonverbal, and listening
- Organizational, interpersonal, and creative problem-solving skills
- Retail or customer service experience required
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create backup or emergency plans
- Ensure client satisfaction and uphold cleanliness and safety standards by setting up and cleaning before and after events
- Help customers shop and locate products while providing solutions
- Provide fast and friendly checkout experience
- Promote and complete enrollments for Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer surveys
- Assist with omni-channel processes including BOPIS and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and store maintenance
- Perform duties related to Store in Stock Optimization and AD set tasks
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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