Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across the United States and Canada, as well as online platforms at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the best place for all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels is committed to fostering creativity and innovation by providing high-quality products, services, and a welcoming environment for all makers, regardless of their skill level. As part of our... Show More
Job Requirements
- High school diploma or equivalent
- Retail and customer service experience
- Experience working with children
- Excellent communication skills
- Ability to stand for long periods and move throughout the store
- Ability to lift heavy boxes and use ladders
- Ability to handle job stress and interact with diverse groups
- Availability to work nights, weekends, and early mornings
- Must comply with federal, state, and local legal employment requirements
Job Qualifications
- Retail and customer service experience required
- Experience working with children and children's events
- Excellent communication skills including written, verbal, and listening
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
- Ability to interact effectively with guests of all ages and coworkers
- Ability to handle job stress and maintain positive attitude
- Ability to engage customers and complete enrollments in Rewards program and credit cards
- Experience in event planning and coordination is preferred
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients to create a fun and creative environment
- Demonstrate and instruct craft projects and perform face painting
- Facilitate party add-ons such as goody bags and balloons
- Communicate events with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in unloading trucks, stocking, and merchandise recovery
- Support shrink and safety programs and adhere to company policies
- Maintain store cleanliness including sweeping, vacuuming, and restroom upkeep
- Cross train in Custom Framing selling and production
- Perform other assigned duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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