Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as a premier retailer specializing in arts and crafts supplies, custom framing, and creative inspiration. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is celebrated for nurturing creativity and providing a welcoming environment where customers of all ages can explore and express their artistic... Show More
Job Requirements
- High school diploma or equivalent
- experience in retail or customer service
- experience working with children and children's events
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- excellent communication skills
- ability to handle job stress and interact effectively with guests and co-workers
- willingness to work nights, weekends, and early mornings
- eligibility to satisfy federal, state, and local legal requirements
- physical capability to perform essential job functions
Job Qualifications
- Experience in retail and/or customer service
- experience working with children and children's events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and perform activities like face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program and private label credit cards including enrollments
- educate customers on Voice of Customer survey
- assist with omni channel processes including Buy Online Pickup In Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and ad set duties as assigned
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with team members and customers
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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