Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states in the U.S., Canada, and online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the ultimate place for all things creative, offering a wide range of craft supplies, custom framing, art materials, and DIY project kits. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, an online marketplace dedicated to handmade goods. Committed to fostering creativity, Michaels is a company that prioritizes community, innovation, and inclusivity by embracing diverse talents... Show More
Job Requirements
- ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- lifting heavy boxes and accessing high shelves by ladder or similar equipment
- must satisfy federal, state, and local legal requirements of the job
- must be able to work nights, weekends, and early mornings
- must be able to handle job stress and interact effectively with others including guests of all ages and co-workers
- able to engage with customers including minors
- must follow company safety and operational procedures
Job Qualifications
- retail and/or customer service experience
- experience working with children and children's events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
- facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
- adjust plans and events based on client's feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold the company’s cleanliness and safety standards
- help customers shop, locate products, and provide them with solutions
- provide fast and friendly checkout experience
- engage customers on benefits of rewards program and private label credit cards and complete enrollments
- educate customer on voice of customer survey
- assist with omni channel processes including buy online pickup in store and ship from store
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties as assigned
- support shrink and safety programs
- adhere to standard operating procedures and company programs to ensure compliance
- interact with others in an accepting and respectful manner
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities such as sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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