Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading arts and crafts retailer in North America, with over 1,300 stores operating across 49 states and Canada. Since its founding in 1973 and headquartered in Irving, Texas, Michaels has established itself as the go-to destination for creative enthusiasts of all ages, providing a wide range of crafting supplies, framing products, and event offerings. The company not only operates retail stores but also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on fostering creativity, innovation, and community engagement, making it a... Show More
Job Requirements
- Must have retail and/or customer service experience
- Must have experience working with children and children's events
- Must have excellent people skills
- Must have good communication skills including written, verbal and nonverbal communication
- Must have good listening skills
- Must have organizational skills
- Must have interpersonal skills
- Must have creative problem-solving skills
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Ability to bend, lift, carry, reach and stretch regularly
- Ability to lift heavy boxes and access high shelves by ladder or equipment
- Must satisfy federal, state and local legal requirements
- Ability to handle job stress and interact effectively with guests and coworkers
Job Qualifications
- Retail and/or customer service experience
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal and nonverbal communication
- Good listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and face painting
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and credit cards
- Educate customers on Voice of Customer survey
- Assist with omnichannel processes including BOPIS and SFS
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to SOPs and company programs
- Interact respectfully and positively with others
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter