Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading retail company specializing in arts and crafts supplies, operating over 1,300 stores across 49 states in the U.S. and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels stands as the premier destination for creative expression, offering a range of products and services designed to inspire and empower creators of all ages and skill levels. The company not only sells crafting materials but also provides a vibrant community space where creativity is fostered through educational classes, events, and hands-on experiences. Michaels is committed to inclusion and equal opportunity employment, placing the wellbeing of its teams... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or customer service
- Ability to remain standing for long periods
- Ability to lift heavy boxes and use ladders safely
- Strong interpersonal and communication skills
- Ability to multitask and manage multiple events
- Must comply with federal, state, and local employment laws
- Ability to work nights, weekends, and early mornings as needed
Job Qualifications
- Experience working with children and coordinating children’s events
- Excellent communication skills including written, verbal, and nonverbal
- Organizational skills and creative problem-solving abilities
- Energetic and enthusiastic personality
- Ability to handle stress and interact effectively with guests and co-workers
- Retail and/or customer service experience required
- Knowledge of craft products and event facilitation beneficial
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate effectively with clients and store team members about event details
- Complete administrative duties including answering emails, making phone calls, and preparing paperwork
- Adjust event plans based on client feedback and create backup plans as needed
- Ensure client satisfaction and uphold cleanliness and safety standards before and after events
- Assist customers in shopping and product location
- Provide fast and friendly checkout experiences
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer surveys
- Support Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram tasks
- Maintain merchandise recovery and perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs and adhere to Standard Operating Procedures
- Model positive interaction by treating others respectfully and supporting company vision
- Cross-train in Custom Framing sales and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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