Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Employee assistance program
Job Description
ASM Global is a world leader in the management of public assembly facilities, renowned for delivering top-tier event experiences and operational excellence. They specialize in operating renowned venues that host a diverse array of events ranging from sports competitions and concerts to conventions and cultural gatherings. With a global presence, ASM Global is committed to creating memorable and seamless event experiences by integrating innovative solutions and sustainable practices. The company prides itself on fostering a dynamic workplace environment that supports professional growth, collaboration, and the highest standards of service. They manage high-profile locations such as the Mercedes-Benz Superdome, Smoothie King... Show More
Job Requirements
- Must successfully pass a criminal background check
- must possess a valid Louisiana driver's license at the time of appointment and throughout employment
- must be able to move around the facility regularly
- able to stand for long hours during events
- able to talk and hear effectively
- able to work inside or outside of the building as needed by events
Job Qualifications
- Bachelor's degree or equivalent work experience
- 2-3 years experience with increasing levels of responsibilities in the facility industry
- experience within facility coordination is desirable
- superior communication and organizational skills
- must be highly motivated and self-directed
- ability to work in a fast-paced environment
- proficiency with PC Windows-based Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
- able to work nights, weekends, and holidays as needed
Job Duties
- Planning, organizing, and controlling events within the facilities as assigned
- create, distribute, and update various working documents for all assigned events, including staffing, event work orders, cost estimates, event comparisons, information sheets, etc.
- ensure efficient and effective communication regarding the delivery of services to clients
- lead and coordinate pre-con meetings with clients
- participate in non-assigned major event meetings such as pre and post cons
- provide turnkey special project research and fulfillment as assigned
- actively participate in non-assigned major events as needed
- supervise all staffing for assigned events
- coordinate with the staffing department to ensure proper placement of necessary team members throughout the facility during events
- coordinate outside service needs with food and beverage contractor, decorators, or other vendors
- coordinate client and facility requirements via external messaging such as video boards, external audio, etc.
- ensure all FF&E requirements are met for each assigned event (i.e., signage/equipment)
- coordinate and participate in proper inspections of the facilities to ensure readiness and compliance with the requirements of the clients prior to hosting the event
- deliver necessary information to event staff during briefing to ensure appropriate knowledge of concerns affecting the event
- attend assigned events to be available to resolve any/all issues that may arise involving clients and patrons
- assist with special needs or requests for all front of house arrangements such as house opening, late seating, clearing aisles, etc.
- make immediate decisions and communicate with all users of the facility in an emergency situation
- coordinate with all necessary departments to ensure all areas are properly addressed prior to, and post-event
- maintain the proper image and generate positive public relations with clients, patrons, and staff
- maintain professional demeanor and attire at all times
- provide comments/input to the department during post-event discussions regarding issues that arose during the event
- all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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