Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative, offering a vast assortment of arts and crafts supplies, framing services, and unique handmade goods through its MakerPlace marketplace. Alongside Michaels, The Michaels Companies, Inc. includes Artistree, a specialty manufacturer of custom framing merchandise. Michaels prioritizes the wellbeing of its team members by providing robust benefits, including health insurance, paid time off, tuition... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- ability to handle job stress
- work hours include nights, weekends, and early mornings
- must meet federal, state, and local legal requirements for the job
- ability to communicate effectively
- must be able to follow Standard Operating Procedures and company policies
- must provide friendly customer service
- physically able to perform essential job functions
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children's events
- good communication skills including written, verbal, nonverbal, and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects and perform face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
- adjust plans and events based on client's feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after each event
- help customers shop, locate products, and provide them with solutions
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking and planogram (POGs) processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies to ensure compliance
- interact in an accepting and respectful manner
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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