Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has built a reputation as the best place for all things creative. The company not only offers a wide range of crafting supplies and materials but also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels has a strong commitment to fostering creativity and innovation within its communities, supporting both customers and team... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Ability to work with children and manage children’s events
- Strong communication skills including written and verbal
- Ability to handle job stress and interact effectively with guests of all ages and coworkers
- Ability to stand for long periods
- Ability to lift heavy boxes and use ladders
- Must be available to work nights, weekends, and early mornings
- Ability to follow Standard Operating Procedures and company policies
- Ability to maintain a positive and respectful demeanor in all situations
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Good written, verbal, and nonverbal communication skills
- Strong listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating fun and creative environments
- Demonstrate and instruct craft projects and perform face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate event details with clients and store teams
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create and implement backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Maintain company cleanliness and safety standards including setup and breakdown before and after events
- Assist customers with shopping and locating products
- Provide fast and friendly checkout experience
- Promote rewards programs and complete enrollments
- Educate customers on Voice of Customer surveys
- Support Omni channel processes such as Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and merchandising
- Maintain merchandise recovery and store cleanliness
- Perform Store in Stock Optimization and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and team members
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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