
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading creative destination across North America, operating more than 1,300 stores in 49 states and Canada, along with a significant online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned as the best place for all things creative, offering a wide array of crafting supplies, art materials, framing services, and more. The company also owns Artistree, a maker of custom and specialty framing merchandise, and MakerPlace by Michaels, an exclusive marketplace dedicated to handmade goods. Michaels prides itself on fostering creativity and innovation for families, individuals, and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Experience working with children and events
- Ability to stand for long periods and move throughout the store
- Ability to lift heavy boxes and reach high shelves safely
- Good communication and organizational skills
- Ability to maintain a positive and respectful attitude
- Availability to work nights, weekends, and early mornings
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Strong communication skills including written, verbal, and nonverbal communication
- Organizational skills and creative problem-solving abilities
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and perform activities such as face painting
- Facilitate party add-ons according to company standards
- Communicate with clients and store team members regarding events
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans as needed
- Ensure client satisfaction and uphold cleanliness and safety standards before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with others and serve as a role model
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness including sweeping, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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