Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a premier retail company specializing in arts and crafts supplies, known as the leading creative destination in North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the US and Canada, in addition to a robust online presence through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Michaels is committed to fostering creativity and innovation among its customers and team members alike. The brand is well recognized for providing a wide range... Show More
Job Requirements
- High school diploma or equivalent
- experience in retail or customer service
- ability to handle job stress and interact effectively with guests and co-workers
- energetic and enthusiastic personality
- physical ability to stand for long periods
- ability to bend, lift, carry, reach, and stretch regularly
- capability to lift heavy boxes and use ladders or similar equipment
- willingness to work nights, weekends, and early mornings
- comply with federal, state, and local legal employment requirements
Job Qualifications
- Retail or customer service experience
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate and implement party add-ons including goody bags and balloons
- communicate event details effectively with clients and store team members
- complete administrative tasks like answering emails, phone calls, and paperwork
- adjust event plans based on client feedback and create contingency plans
- ensure client satisfaction and uphold cleanliness and safety standards before, during, and after events
- assist customers with shopping and locating products
- provide fast and friendly checkout experiences
- promote and enroll customers in rewards programs and credit cards
- educate customers on the Voice of Customer survey
- assist with omnichannel processes like buy online pickup in store and ship from store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and store maintenance
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- follow all standard operating procedures and company policies
- maintain a positive and respectful interaction with customers and team members
- cross-train in custom framing
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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