
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
The Michaels Companies, Inc. is a leading arts and crafts retail company operating over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is the premier destination for all things creative, offering a wide range of art supplies, framing merchandise, and handmade goods through its subsidiary Artistree and MakerPlace by Michaels. The company prides itself on fueling the joy of creativity and providing an engaging and supportive environment for customers and team members alike. At Michaels, the wellbeing of its team members is a priority,... Show More
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- Must satisfy federal, state, and local legal requirements of the job
- Must have good communication skills
- Must have organizational skills
- Must be able to interact effectively with others including guests and coworkers
- Must be able to handle job stress
Job Qualifications
- Retail and/or customer service experience required
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal, nonverbal and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to engage and interact effectively with guests of all ages
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects
- Perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold the company's cleanliness and safety standards
- Set up, break down, and clean before and after each event
- Help customers shop, locate products, and provide them with solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of rewards program and private label credit cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company programs to ensure compliance
- Interact with others in an accepting and respectful manner and promote company values
- Cross trained in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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