Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a well-established leader in the arts and crafts retail industry, known for being North America's leading creative destination. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. The company also owns Artistree, which specializes in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is recognized for fostering creativity and providing a rich environment where customers can find inspiration, materials, and expert guidance to fuel their artistic passions and projects.
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Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladders or equipment
- must handle job stress and interact effectively with guests and co-workers
- positive and enthusiastic personality
- meet federal, state, and local legal requirements for employment
- ability to maintain a clean and safe work environment
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages creating a fun and creative environment
- demonstrate and instruct craft projects, perform face painting and other activities
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experiences
- promote Rewards program and credit cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- support shrink and safety programs
- adhere toStandard Operating Procedures and company policies for compliance
- interact positively and respectfully with customers and co-workers
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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