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Event Coordinator

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Salary
Rate:
Range $27,857.17 - $35,955.35
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer

Job Description

Michaels is a leading creative destination in North America renowned for offering a wide variety of arts and crafts supplies, custom framing services, and creative inspiration for customers of all ages. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as through its online platforms Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is committed to fostering creativity and innovation in all its customers and employees, cultivating an inclusive... Show More

Job Requirements

  • Experience working with children and children’s events
  • retail or customer service experience
  • good communication skills including written, verbal, and nonverbal communication as well as listening skills
  • organizational skills
  • interpersonal skills
  • ability to handle job stress and interact effectively with others including guests of all ages and co-workers
  • ability to remain standing for long periods of time
  • ability to move throughout the store
  • ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
  • ability to lift heavy boxes and access high shelves by ladder or similar equipment
  • availability to work nights, weekends, and early mornings as needed
  • must satisfy federal, state, and local legal requirements of the job

Job Qualifications

  • Experience working with children and children’s events
  • excellent people skills
  • good communication skills including written, verbal, and nonverbal communication as well as listening skills
  • organizational skills
  • interpersonal skills
  • creative problem-solving skills
  • retail or customer service experience
  • energetic and enthusiastic personality

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • engage with clients of all ages by creating an environment of fun and creativity
  • demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
  • facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
  • communicate events with clients and store team members
  • complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
  • adjust plans and events based on client’s feedback and needs
  • create backup or emergency plans to be executed as needed
  • ensure client satisfaction for scheduled events
  • uphold the company’s cleanliness and safety standards
  • help customers shop, locate products, and provide them with solutions
  • provide fast and friendly check out experience
  • engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
  • educate customer on Voice of Customer (VOC) survey
  • assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • participate in the truck un-load, stocking and planogram (POGs) processes
  • complete merchandise recovery and maintenance
  • perform Store in Stock Optimization (SISO) and AD set duties as assigned
  • support shrink and safety programs
  • adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
  • interact with others in an accepting and respectful manner
  • remain positive and respectful, even in difficult situations
  • promote commitment to the organization’s vision and values
  • project a positive image and serve as a role model for other Team Members
  • cross trained in Custom Framing selling and production
  • participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
  • set up, break down, and clean before and after each event
  • adjust event logistics and manage related tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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