Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading retail and creative arts company headquartered in Irving, Texas. Established in 1973, the company has grown significantly and now operates over 1,300 stores across 49 states and Canada, making it the premier destination for arts and crafts supplies in North America. Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. The company prides itself on fueling the joy of creativity among its customers and providing quality products and services that inspire and support artistic expression.
At its core, Michaels is committe... Show More
At its core, Michaels is committe... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and in customer service or retail environments
- Ability to stand for long periods and perform physical tasks such as bending, lifting, and carrying
- Good communication skills
- Ability to work flexible hours including nights, weekends, and early mornings
- Ability to follow company policies and procedures
- Must be able to handle stressful situations and interact positively with others
- Must be able to perform job duties in a public retail store environment
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests of all ages and co-workers
- Excellent people skills
- Experience working with children and children’s events
- Good communication skills including written, verbal, and nonverbal communication and listening
- Organizational skills, interpersonal skills, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards including setup, breakdown, and cleaning
- Help customers shop, locate products, and provide solutions
- Provide a fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Participate in Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Assist with truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Maintain a positive and respectful manner
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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