Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $29.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Flexible Schedule
Job Description
Michaels is the leading creative destination in North America, operating more than 1,300 stores across 49 states and Canada, with an online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has been the go-to retailer for arts and crafts, DIY projects, and creative supplies for nearly five decades. The company’s mission is to fuel the joy of creativity and to support makers of all ages and skill levels by providing a vast selection of products, classes, and events to inspire and foster imagination.
Michaels operates not only as a retail store ... Show More
Michaels operates not only as a retail store ... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail and/or customer service experience
- excellent communication skills including verbal and written
- ability to stand for extended periods
- ability to lift heavy boxes and access high shelves using ladders
- ability to perform bending, carrying, reaching, and stretching
- ability to interact positively with guests and co-workers
- willingness to work nights, weekends, and early mornings
- ability to complete administrative tasks such as answering emails and phone calls
- must comply with federal, state, and local legal requirements for employment
Job Qualifications
- Experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening abilities
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- energetic and enthusiastic personality
- ability to handle job stress effectively
- positive and respectful attitude in interactions
- ability to engage and create fun environments for clients of all ages
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust plans based on client feedback and needs
- create backup or emergency plans as necessary
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program benefits and complete enrollments
- educate customers on Voice of Customer survey
- assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with others
- cross-trained in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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