Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $27,717.47 - $35,818.74
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in providing a wide array of arts and crafts supplies, creative inspiration, and custom framing solutions. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Known for its commitment to fostering creativity, Michaels continuously strives to be the best place for all things creative.
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Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Must comply with federal, state, and local legal requirements
- Must be willing to work nights, weekends, and early mornings
- Must be able to perform physical tasks required by the job
- Must be able to engage with customers and coworkers in a respectful and positive manner
- Must be able to perform duties in a public retail store environment
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children’s events
- Retail or customer service experience
- Good communication skills including written, verbal, and nonverbal communication
- Organizational and interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust plans based on client feedback and create emergency backup plans
- Ensure client satisfaction and uphold store cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and store cleanliness activities
- Support shrink and safety programs
- Adhere to standard operating procedures and company policies
- Interact respectfully with guests and team members and project a positive image
- Cross train in custom framing selling and production
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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