Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Paid holidays
Job Description
The hiring establishment is a vibrant and dynamic hospitality company renowned for its commitment to delivering "unreasonable hospitality" and creating memorable, high-quality guest experiences. As a respected player in the event and social market scene, this organization prides itself on blending exceptional service with seamless event execution. The company thrives on a culture of ownership, collaboration, and proactive problem-solving, which are cornerstones of its ongoing success and its reputation for excellence in hospitality.
This establishment operates with a customer-centric philosophy, emphasizing personalized service and attention to detail. The team is made up of dedicated professionals who are passionate about creatin... Show More
This establishment operates with a customer-centric philosophy, emphasizing personalized service and attention to detail. The team is made up of dedicated professionals who are passionate about creatin... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in administrative or event support roles
- Strong communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Proficiency with basic computer applications such as MS Office
- Ability to make confirmation calls and handle customer inquiries professionally
- Attention to detail
- Ability to manage multiple tasks and deadlines
- Willingness to take initiative and contribute ideas
- Ability to speak and read English fluently
Job Qualifications
- Friendly and demonstrates a You Got It attitude
- Good decision-making skills
- Effective communication with guests, sales team, and management team
- Strong organizational skills
- Strong verbal skills
- Ability to analyze basic data
- Ability to read and communicate in English
- Prior experience in event coordination or a related field preferred
- Proficiency with administrative and sales support software tools
- Ability to multitask and handle multiple priorities efficiently
Job Duties
- Go above and beyond to ensure the needs of each special events guest are met, communicating all requests from host to ensure all contracts are updated accordingly
- Take RFPs and calls for social events, converting them to closed won business
- Conduct site tours as needed
- Ensure accurate and prompt distribution of all paperwork for pop up parties working through management team to ensure they are staffed to support
- Provide administrative support to the sales department including follow up on calls/emails/tasks with event host after the sale is closed won, communicating to operations any changes to BEOs or updated signed contracts
- Follow up on ARs, collect payment information, and close out any remaining balances
- Submit check requests/invoices as needed
- Ensure operations has the most up-to-date BEO for each event
- Offer upsell opportunities to event hosts after sale is closed won
- Perform other duties as assigned by management
Job Location
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