Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a premier retail chain specializing in arts and crafts supplies, serving customers across North America through more than 1,300 stores in the United States and Canada, as well as online platforms Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become the leading creative destination for hobbyists, artists, and makers of all skill levels. The company also operates Artistree, a manufacturer of custom framing merchandise, and MakerPlace by Michaels, a marketplace for handmade goods. Michaels prides itself on fostering creativity and providing quality products and services that fuel the joy of artistic... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service
- Experience planning or coordinating events, particularly children’s parties
- Ability to stand for long periods and perform physical tasks such as lifting and carrying
- Strong communication and interpersonal skills
- Ability to work nights, weekends, and early mornings
- Comfortable working in a public retail environment
- Ability to follow company policies and safety standards
- Willingness to engage with customers and team members positively
- Must comply with federal, state, and local legal employment requirements
Job Qualifications
- Experience working with children and children’s events
- Retail and customer service experience
- Excellent people skills
- Strong communication skills including written, verbal, and nonverbal communication
- Organizational and interpersonal skills
- Creative problem-solving abilities
- Ability to handle job stress and interact effectively with guests and coworkers
- Energetic and enthusiastic personality
- Ability to remain positive and respectful in difficult situations
- Capable of multitasking and managing multiple events simultaneously
- Familiarity with retail sales and checkout processes
- Basic knowledge of craft techniques and party facilitation
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform activities such as face painting
- Facilitate and implement party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks like answering emails, making phone calls, and documentation
- Adjust plans and events based on client feedback and develop backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards by setting up and cleaning before and after events
- Help customers shop, locate products, provide solutions, and offer a fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on surveys
- Assist with omnichannel processes including Buy Online Pickup In Store and Ship From Store
- Participate in truck unloading, stocking, and merchandise recovery
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Maintain a positive and respectful attitude and serve as a role model
- Cross-train in custom framing sales and production
- Participate in daily store cleanliness tasks including sweeping and dusting
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities