Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
generous employee discounts
Inclusive and supportive work environment
Job Description
Michaels is the leading arts and crafts retail company in North America, dedicated to fueling the joy of creativity for millions of customers. With over 1,300 stores across 49 states and Canada, Michaels provides a wide range of products including arts and crafts supplies, custom framing, home décor, and seasonal items. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for creative individuals looking for quality products and expert guidance. Michaels also operates Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace for handmade goods, making it... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Willingness to work nights, weekends, and early mornings
- Meet federal, state, and local legal employment requirements
- Ability to engage effectively with guests of all ages and coworkers
- Ability to handle job stress while maintaining professionalism and positive interactions
Job Qualifications
- Energetic and enthusiastic personality
- Excellent people skills
- Experience working with children and children's events
- Good verbal, written, and nonverbal communication skills
- Strong organizational, interpersonal, and creative problem-solving skills
- Retail and/or customer service experience required
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage participants by creating an environment of fun and creativity
- Demonstrate and instruct craft projects and other activities such as face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks like answering emails and making phone calls
- Adjust and adapt event plans based on client feedback
- Create backup plans for emergencies
- Ensure client satisfaction and uphold cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide a fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers about Voice of Customer surveys
- Assist with omni-channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in unloading trucks, stocking, and implementing planograms
- Maintain merchandise recovery and store appearance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in store cleanliness activities including sweeping and dusting
- Perform other duties as assigned
Job Location
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