Job Overview

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Employment Type

Part-time
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Compensation

Type:
Salary
Rate:
Range $26,368.01 - $34,474.80
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer

Job Description

Michaels is a leading retail company specializing in arts and crafts supplies, operating over 1,300 stores across the United States and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for creative enthusiasts of all ages. As a prominent leader in the creative retail sector, Michaels offers a wide array of crafting products, custom framing services through its subsidiary Artistree, and a dedicated marketplace for handmade goods called MakerPlace by Michaels. The company’s mission is to fuel the joy of creativity by providing customers with high-quality products and engaging experiences that inspire... Show More

Job Requirements

  • High school diploma or equivalent
  • Retail or customer service experience
  • Experience working with children and children’s events
  • Ability to stand for long periods
  • Ability to lift and carry merchandise
  • Good communication skills
  • Willingness to work flexible hours including nights, weekends, and early mornings
  • Ability to follow safety and operating procedures
  • Able to maintain cleanliness and organization
  • Must satisfy federal, state, and local legal requirements for employment

Job Qualifications

  • Experience working with children and children’s events
  • Excellent people skills
  • Good communication skills including written, verbal, and listening skills
  • Organizational skills and creative problem-solving abilities
  • Retail and customer service experience
  • Energetic and enthusiastic personality
  • Ability to handle job stress and interact effectively with others
  • Ability to engage and create fun environments for all ages

Job Duties

  • Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
  • Engage with clients of all ages creating an environment of fun and creativity
  • Demonstrate and instruct party participants in craft projects and activities like face painting
  • Facilitate and implement party add-ons such as goody bags and balloons to company standards
  • Communicate events with clients and store team members
  • Complete administrative tasks including answering emails, making phone calls, and paperwork
  • Adjust plans based on client feedback and create backup or emergency plans
  • Ensure client satisfaction for scheduled events
  • Uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
  • Help customers shop, locate products, and provide solutions
  • Provide fast and friendly checkout experience
  • Promote company programs including Rewards and Private Label Credit Cards
  • Educate customers on Voice of Customer (VOC) surveys
  • Assist with Omni channel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in truck unload, stocking, and planogram processes
  • Complete merchandise recovery and maintenance
  • Perform Store in Stock Optimization (SISO) and AD set duties
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company policies for compliance
  • Interact respectfully with customers and team members
  • Cross train in custom framing selling and production
  • Participate in daily store cleanliness activities

Job Location

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