Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $29.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels provides customers with a vast array of craft supplies, framing services, and creative solutions to fuel their passion and creativity. In addition to its extensive retail presence, Michaels owns Artistree, a specialized manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on offering an inclusive environment where creativity thrives, and it fosters a culture that values teamwork, customer service, and community engagement.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or event coordination
- Ability to stand for long periods and perform physical tasks
- Strong interpersonal skills
- Must be able to communicate clearly
- Ability to work flexible hours including nights, weekends, and early mornings
- Ability to lift heavy boxes and work with ladders
- Must comply with federal, state, and local legal requirements for employment
Job Qualifications
- Retail or customer service experience
- Experience working with children and children's events
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational and creative problem-solving skills
- Ability to handle job stress effectively
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create emergency backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and credit card enrollments
- Assist with Omni channel processes such as BOPIS and Ship From Store
- Participate in truck unloading, stocking, and planogram duties
- Maintain merchandise recovery and store cleanliness
- Support shrink and safety programs
- Adhere to company policies, SOPs, and compliance requirements
- Interact respectfully with customers and team members
- Cross-train in custom framing sales and production
Job Location
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