Event Concierge

Hollywood, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Work Schedule

Flexible

Benefits

Group medical

Dental

Vision

Life insurance

Disability Benefits

Flexible spending account

Employee assistance program

Paid Time Off

401(k) plan with Company Match

Complimentary team member meals

complimentary room nights

Job Description

Pier Sixty-Six Resort stands as South Florida's beacon of hospitality, majestically returned to Fort Lauderdale as an iconic luxury destination. This stunning 32-acre waterfront enclave offers an extraordinary luxury experience with 325 guest rooms, suites, and villas, complemented by an exclusive collection of 91 Private Resort Residences. The resort boasts 12 distinctive restaurants and lounges, a luxurious spa, variety of curated pool options, and a picturesque waterfront promenade featuring upscale retail and dining venues. Renowned for its famed superyacht marina and the iconic rotating Pier-Top lounge, Pier Sixty-Six Resort offers guests an inspiring, relaxing environment filled with impeccable design and... Show More

Job Requirements

High school diploma or equivalent
2 to 3 years of relevant experience in hospitality or event coordination
Valid Food Handler's card
Knowledge of Forbes service standards
Ability to work flexible schedule including evenings, weekends, and holidays
Wine and spirit knowledge
Previous catering, convention services, or meeting planning experience preferred
Proficient English communication skills
Ability to multitask and prioritize
Computer proficiency including event management software
Ability to handle pressure and customer interactions gracefully

Job Qualifications

Excellent communication skills
Innovative mindset
At least 2 to 3 years of experience in hospitality, catering, convention services, or meeting planning
Valid Food Handler's card
Knowledge of Forbes service standards
Ability to work flexible schedule including evenings, weekends, and holidays
Wine and spirit knowledge
Operations or administrative experience in hotels with banquet operations preferred
One plus years of face-to-face customer service experience
Proficient in English verbal and written communication
Ability to work well under pressure
Developed computer proficiencies, Delphi experience a plus

Job Duties

Assist Convention Services and Catering Managers as the onsite liaison between Meeting Planner and operational departments
Communication with other Event Concierge team and Managers to ensure seamless experience
Basic knowledge of hotel departments and purpose in fulfilling guest needs
Manage and assist all aspects of hotel events to include day to day coordination
During meetings and conferences, ensure arrangements are to specifications and guest satisfaction
Proactively resolve problems and keep clients advised on event statuses including follow ups
Multi-task and prioritize multiple requests and information
Utilize software for generation of necessary documents and changes
Detailed knowledge of hotel meeting space, group dynamics and event details
Recommend special outside services when required
Coordinate and attend pre-convention meetings
Oversee setup, replenishment, and presentation of buffet stations ensuring food quality and visual appeal
Monitor food safety and sanitation practices ensuring compliance with health regulations
Collect and analyze guest feedback to improve experience promptly
Support planning and execution of special events or group bookings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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