Event Concierge

Marriott Marquis Chicago is a prestigious hotel located at 2121 S Prairie Ave, Chicago, Illinois. Part of the globally recognized Marriott International brand, this hotel is a vibrant hub for travelers and events in the Windy City. Marriott International is a leader in the hospitality industry, known for its commitment to excellence, diversity, and employee development. The Marriott Marquis Chicago offers a dynamic and welcoming environment where both guests and associates can thrive. With its prime location and excellent facilities, it hosts a variety of events, conferences, and banquets, providing an upscale experience that aligns with Marriott's promise of extraordinary service.

This particular role is a full-time, non-management position within the Food and Beverage category, offering a competitive hourly wage ranging from $26.87 to $27.62. The position is based on-site, at the Marriott Marquis Chicago, ensuring that associates work closely with guests and the hospitality team in a vibrant hotel setting. The responsibilities center on banquet event coordination and guest services, critical for maintaining Marriott's high standards of quality and guest satisfaction.

As a Banquet Coordinator Assistant, the successful candidate will support event coordinators and hosts before and during receptions to guarantee that all event preparations meet the established requirements. This includes reading and analyzing banquet orders to arrange guest information, event timelines, special needs, buffet settings, and food stations efficiently. The role demands meticulous attention to detail to ensure that all special preparations are fulfilled and followed up appropriately. The candidate will uphold company policies and safety procedures, accurately report any maintenance, safety issues or incidents, and maintain a professional appearance and demeanor in line with Marriott's standards.

Key aspects of the job include providing exceptional guest service by welcoming and recognizing all guests according to company etiquette, ensuring seamless communication with other team members and guests, and supporting a positive and collaborative team environment. Physical requirements involve moderate lifting, standing or walking for extended periods, and the ability to navigate various space configurations safely. The candidate will also be required to perform reasonable tasks as requested by supervisors, demonstrating flexibility and teamwork.

Marriott International is deeply committed to equal employment opportunities, creating an inclusive and diverse workplace where associates of all backgrounds feel valued and empowered. Employees benefit from a wide range of programs designed to support their wellness, career growth, and overall satisfaction. Joining Marriott Marquis Chicago means joining a global team connected by a shared mission to deliver a wonderful hotel experience every time. The brand's culture emphasizes innovation, genuine care for guests and coworkers, and dedication to continuous development.

This role offers not only a job but a career path within the vast array of Marriott International brands. JW Marriott, part of Marriott’s luxury portfolio, exemplifies the brand’s dedication to employee happiness and guest satisfaction, fostering a supportive community and providing opportunities for professional growth. As part of the Marriott family, team members are encouraged to bring their best selves to work, pursue their purpose, and be part of an incredible worldwide team focused on hospitality excellence and holistic well-being. Joining this role means embracing a chance to make a meaningful impact, enhance guest experiences, and grow personally and professionally within a globally respected organization.