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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.87 - $27.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Marriott Marquis Chicago is a prestigious hotel located at 2121 S Prairie Ave, Chicago, Illinois. Part of the globally recognized Marriott International brand, this hotel is a vibrant hub for travelers and events in the Windy City. Marriott International is a leader in the hospitality industry, known for its commitment to excellence, diversity, and employee development. The Marriott Marquis Chicago offers a dynamic and welcoming environment where both guests and associates can thrive. With its prime location and excellent facilities, it hosts a variety of events, conferences, and banquets, providing an upscale experience that aligns with Marriott's promise of extraordinary... Show More
Job Requirements
- High school diploma or equivalent
- at least one year of related work experience
- ability to perform physical tasks such as lifting and standing for long periods
- adherence to company safety policies
- ability to communicate clearly and professionally
- availability to work full-time
- willingness to follow supervisors’ instructions
- no required certifications or licenses
Job Qualifications
- High school diploma or equivalent
- minimum of one year of related work experience
- ability to read and analyze banquet event orders
- excellent communication skills
- strong customer service orientation
- teamwork and interpersonal skills
- familiarity with safety procedures
- ability to stand and walk for extended periods
- physical ability to lift objects up to 25 pounds
- no supervisory experience required
Job Duties
- Meet with group coordinators or hosts before the reception
- make introductions and ensure all preparations are agreed upon
- read and analyze the banquet order to gather guest information
- determine appropriate event organization, timeline, and specific guest needs
- ensure buffet and food station arrangements
- attend to and fulfill all special banquet preparations
- follow up on special banquet preparations to ensure compliance
- adhere to company safety policies and procedures
- report maintenance issues, safety hazards, accidents, or injuries
- complete safety training and certifications
- maintain a clean and professional uniform and personal appearance
- protect company information and assets
- support and treat coworkers with dignity and respect
- assist the team in achieving common goals
- meet quality assurance standards
- move, lift, transport, push, pull, and place objects weighing less than 25 pounds without assistance
- stand, sit, or walk for prolonged periods or entire shifts
- visually read and verify information
- inspect tools, equipment, or machinery for defects
- reach overhead and below knees, including bending, twisting, crawling, and leaning
- navigate narrow, confined, or elevated spaces
- move on sloped, uneven, or slippery surfaces and stairs
- ascend and descend service stairs or ramps
- greet and acknowledge all guests per company standards
- communicate clearly and professionally
- answer phones using proper etiquette
- perform other reasonable work tasks as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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