Event Concierge

Marriott International is a globally recognized hospitality company known for its commitment to excellent guest experiences and outstanding service standards. As a leading hotel employer worldwide, Marriott operates a diverse portfolio of brands, including Marriott Hotels and the luxury JW Marriott brand. Marriott Hotels focus on elevating the art of hospitality by blending innovation with a deeply rooted tradition of comfort and service. JW Marriott, specifically, emphasizes a luxury approach where associates' well-being and professional growth are prioritized, fostering a collaborative community. Marriott International is dedicated to diversity, inclusion, and equal opportunity employment, welcoming associates from all backgrounds and fostering an environment that celebrates their unique talents and cultures.

The Meet Group Coordinator/Host(ess) role is an integral part of the banquet services team at Marriott Hotels. This position requires interaction with guests, ensuring that event details are perfectly executed according to banquet event orders. The coordinator serves as an essential liaison between the event organizers, guests, and the banquet staff, making introductions, reviewing arrangements, and assisting with special requests. They are responsible for verifying setup specifications such as buffet arrangements, action stations, and guest needs, actively responding to and fulfilling any special event arrangements while maintaining compliance with company policies.

In addition to a strong guest service orientation, the role emphasizes attention to safety and security rules, reporting of incidents or unsafe conditions, and completion of required training. Physical demands include standing, walking, and moving items up to 25 pounds, as well as navigating varying environments such as stairways and confined spaces. The ideal candidate will uphold Marriott's service standards by greeting guests warmly, anticipating and meeting their needs, and maintaining professional communication skills. They must also support team efforts, adhere to quality standards, and protect company assets. This role is suited for candidates with at least one year of related experience and a high school diploma or GED, seeking to grow their career in hospitality with a world-class hotel brand.