
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $23.25 - $30.23
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Free parking
Dental Insurance
Health Insurance
Tuition Reimbursement
Opportunities for advancement
Referral program
Adoption assistance
Retirement Plan
Vision Insurance
Job Description
Hyatt Regency Lake Washington at Seattle's Southport is an acclaimed hotel located on the picturesque shores of Lake Washington. Renowned for its recent AAA Four Diamond and Best of Housekeeping awards, Hyatt Regency stands as a beacon of luxury and exceptional service in the Pacific Northwest. The hotel perfectly blends the natural beauty of its surroundings with state-of-the-art modern amenities to offer guests an unforgettable experience. Conveniently located with easy access to Sea-Tac International Airport, downtown Seattle, Bellevue, Mount Rainier National Park, and Gene Coulon Memorial Beach Park, Hyatt Regency Lake Washington serves as an ideal hub for both business and leisure travelers. Whether guests are looking to explore the vibrant urban culture of Seattle or immerse themselves in the tranquil outdoor beauty of the region, Hyatt provides comfortable, stylish accommodations in Renton that meet diverse traveler needs.
The role of Event Concierge at Hyatt Regency Lake Washington offers a dynamic and highly visible position within the hotel's Sales and Events team. This role is crucial, acting as the primary point of contact for guests and event planners during meetings, conferences, and special occasions. The Event Concierge is entrusted with detailed knowledge of the hotel’s meeting facilities and group dynamics to ensure flawless execution of events, both large and small. The position demands a proactive problem solver who can anticipate potential issues and swiftly provide solutions while maintaining a high level of service. Working closely with Event Managers and Meeting & Event Planners, the Event Concierge’s mission is to exceed guest expectations through attentive, on-site support, making every event seamless and memorable.
This position offers an exciting gateway into a prosperous career within Hyatt’s global network, known for fostering talent and offering plentiful opportunities for advancement. Hyatt values associates who demonstrate commitment to outstanding service and teamwork. The salary range for this hourly role is $23.25 to $30.23, with starting compensation based on experience, qualifications, and education. Hyatt promotes a culture that is warm, respectful, and inclusive, supporting employee growth and success. As an Event Concierge, you will be part of a team dedicated to delivering exceptional experiences, advancing operational excellence, and embodying the spirit of hospitality that Hyatt brands are known for worldwide. This role also requires flexibility to work varying shifts, including early mornings, nights, and weekends based on business needs, reflecting the dynamic environment of the hotel industry.
The role of Event Concierge at Hyatt Regency Lake Washington offers a dynamic and highly visible position within the hotel's Sales and Events team. This role is crucial, acting as the primary point of contact for guests and event planners during meetings, conferences, and special occasions. The Event Concierge is entrusted with detailed knowledge of the hotel’s meeting facilities and group dynamics to ensure flawless execution of events, both large and small. The position demands a proactive problem solver who can anticipate potential issues and swiftly provide solutions while maintaining a high level of service. Working closely with Event Managers and Meeting & Event Planners, the Event Concierge’s mission is to exceed guest expectations through attentive, on-site support, making every event seamless and memorable.
This position offers an exciting gateway into a prosperous career within Hyatt’s global network, known for fostering talent and offering plentiful opportunities for advancement. Hyatt values associates who demonstrate commitment to outstanding service and teamwork. The salary range for this hourly role is $23.25 to $30.23, with starting compensation based on experience, qualifications, and education. Hyatt promotes a culture that is warm, respectful, and inclusive, supporting employee growth and success. As an Event Concierge, you will be part of a team dedicated to delivering exceptional experiences, advancing operational excellence, and embodying the spirit of hospitality that Hyatt brands are known for worldwide. This role also requires flexibility to work varying shifts, including early mornings, nights, and weekends based on business needs, reflecting the dynamic environment of the hotel industry.
Job Requirements
- High school diploma or equivalent
- Prior experience in event sales, event planning, or hospitality environment
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible availability to work varied shifts including weekends and holidays
- Proactive approach to problem-solving
- Ability to handle multiple priorities in a fast-paced environment
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment and exceed guest expectations
- Refined verbal and written communication skills
- Experience and understanding of event sales and/or event planning or hospitality industry
- Ability to work independently and confidently
- Flexible work schedule including early mornings, nights, and weekends
- Ability to work collaboratively across departments
Job Duties
- Serve as the central point of contact for meeting and event planners during events
- Provide detailed knowledge of hotel meeting facilities and event services
- Anticipate and resolve potential problems during meetings and events
- Collaborate closely with Event Managers and Meeting & Event Planners
- Communicate effectively with guests and internal teams to exceed guest expectations
- Work independently while confidently managing responsibilities
- Support seamless execution of events through proactive problem solving
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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