Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $24.50
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Work Schedule

Standard Hours
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Benefits

Paid holidays
Health Insurance
Life insurance
Worker’s compensation
longevity pay
Vacation leave
sick leave
discretionary leave
Retirement Plan

Job Description

The City of North Little Rock is a vibrant and growing municipality located in the heart of Arkansas. Committed to providing exceptional public services, the city values professionalism, community engagement, and continuous improvement. The Human Resources Department plays a pivotal role in recruiting, managing, and developing a talented workforce to serve its residents efficiently and effectively. The Event Center is a dynamic division within the city's administrative structure, dedicated to hosting and managing a wide variety of public and private events that contribute to the cultural and economic vitality of the region.\n\nThis full-time position, reporting to the Event Center department, is designed for an individual who excels in hospitality, customer relationship management, and event coordination. As the lead host and relationship manager, the incumbent acts as the primary point of contact for clients, partners, and guests, ensuring that every event is executed to the highest standards. Responsibilities include creating a welcoming and supportive environment while overseeing the logistical aspects of event management. The role entails duties from initial client inquiry, through event planning and marketing support, to on-site coordination and post-event reporting. This comprehensive approach ensures that all facets of the event experience align seamlessly with client expectations and organizational goals. The position requires a proactive leader adept at managing both people and processes, including temporary staff, vendors, and volunteers.\n\nCandidates must hold a Bachelor of Arts or Science degree in hospitality management, business administration, marketing, or a closely related field, coupled with at least five years of relevant experience or an equivalent combination of education and practical expertise. A valid Class D driver’s license with a good driving record is required and must be maintained throughout employment, reflecting the role’s occasional travel or transportation needs. The ideal candidate will demonstrate strong problem-solving skills, sound judgment, and an ability to work independently within broad administrative guidelines. Supervisory responsibilities include managing part-time employees and temporary staff, ensuring adherence to Equal Employment Opportunity (EEO) laws and practices, and fostering a positive and inclusive workplace culture.\n\nThe City of North Little Rock offers a competitive benefits package for its full-time, non-uniformed employees, including twelve paid holidays annually, 100 percent employee health insurance coverage, partial dependent coverage, paid life insurance, workers’ compensation, longevity pay, vacation accrual with increasing benefits based on years of service, sick leave accumulation, discretionary leave for eligible employees, and a mandatory contributory retirement plan. This robust package supports employee well-being, security, and work-life balance. Overall, this position promises a fulfilling career opportunity for a skilled event management professional seeking to contribute to the vibrancy and success of community events in North Little Rock.

Job Requirements

  • Bachelor’s degree in hospitality management, business administration, marketing, or a closely related field
  • Minimum five years of related experience or equivalent combination of education and experience
  • Class D driver’s license and a good driving record
  • Ability to perform essential duties satisfactorily
  • Regular and predictable attendance and punctuality
  • Ability to supervise part-time, temporary, vendor, and volunteer staff
  • Knowledge of EEO laws and practices

Job Qualifications

  • Bachelor’s degree in hospitality management, business administration, marketing, or a closely related field
  • Minimum of five years of relevant experience or equivalent combination of education and experience
  • Strong leadership and interpersonal skills
  • Excellent problem-solving abilities
  • Ability to work independently with broad administrative guidance
  • Familiarity with Equal Employment Opportunity laws and practices
  • Valid Class D driver’s license and good driving record

Job Duties

  • Serve as the primary on-site host for events and client interactions
  • Build and maintain strong client relationships from inquiry through event execution
  • Coordinate logistics with operations staff, temporary staff, vendors, and partners
  • Lead day-of-event execution and problem-solving
  • Support temporary staff during events
  • Meet with sponsors and organizing committees to plan events and monitor budgets
  • Complete pre- and post-event reports and operational feedback

Job Criteria

Experience

Expert Level (7+ years)


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