Event Associate - Old Falls Street

Old Falls Street is a vibrant and iconic entertainment district located in the heart of Niagara Falls, known for its lively events, beautiful streetscape, and welcoming atmosphere. Managed by the City of Niagara Falls, it serves as a central gathering place for residents and visitors alike, hosting a wide range of festivals, concerts, and community activities throughout the year. The area is designed to offer unique experiences that celebrate the local culture and enhance the city’s tourism appeal, making it a sought-after location for both entertainment and hospitality jobs. With a focus on safety, customer service, and memorable experiences, Old Falls Street plays a critical role in supporting the community and fostering tourism in Niagara Falls. Established with the goal of revitalizing the downtown area, the City of Niagara Falls continues to invest in special events that boost economic growth and create a vibrant urban environment. The venue is open for various events during the evenings, weekends, and holidays, offering a dynamic and flexible work environment for those passionate about event coordination and guest services.

The role of the Event Associate at Old Falls Street is a part-time position reporting directly to the Director and Manager of Special Events. This position is critical in ensuring the smooth and safe operation of events, particularly those involving the service of alcoholic beverages. The Event Associate is responsible for maintaining a clean and organized assigned area, contributing to an inviting and festive atmosphere for all guests. Acting as an ambassador for Old Falls Street and the City of Niagara Falls, the associate provides friendly and informative customer service, responding to inquiries and fostering positive interactions with visitors. Key duties include serving beer, operating point of sale stations, managing admissions, and performing ID and wristband checks in compliance with safety and legal regulations. The position demands adherence to policies, procedures, and safety rules set forth by Old Falls Street, including proper cash handling and conducting all activities with the utmost professionalism and care.

Due to the nature of events hosted on Old Falls Street, this role requires flexibility with work hours, including availability during evenings, weekends, and holidays. Candidates should be prepared for non-standard schedules and varying duties depending on the event needs. Physical capability is also necessary as the role involves lifting and carrying equipment or supplies weighing up to 50 pounds. The job is an excellent opportunity for individuals seeking experience within events or hospitality industries, offering a diverse set of responsibilities and the chance to engage with a wide variety of guests in a fast-paced, enjoyable setting. This position is ideal for those who are personable, responsible, and value safety and guest satisfaction. As part of the city’s team, Event Associates contribute significantly to the success and reputation of Old Falls Street events, making this role essential to the ongoing success of community celebrations and tourist attractions in Niagara Falls.