Event Associate

Olathe, KS, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $18.00 - $20.75

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

401K with company match

competitive pay

opportunities for career growth

Professional development support

Health Insurance

Paid Time Off

Employee Discounts

Job Description

Andretti Indoor Karting & Games is a prominent family entertainment company known for providing an exhilarating and immersive experience to guests of all ages. The company operates indoor multi-level karting tracks, virtual reality simulators, vibrant arcades, event spaces, and restaurants across multiple locations in the United States including Florida, Georgia, Texas, and Arizona, with plans for expansion. Renowned for their commitment to delivering high-quality entertainment in spotless venues, Andretti Indoor Karting & Games boasts a team of warm and knowledgeable staff dedicated to ensuring an unforgettable guest experience. The company's culture values professionalism, energy, and customer service, supporting career development and growth within a dynamic, high-energy environment. Benefits include competitive pay, 401k with company match, and numerous opportunities to advance within the organization.

The role of an Event Associate at Andretti Indoor Karting & Games is a part-time position ideal for individuals passionate about hospitality and guest engagement in a fast-paced, entertaining setting. Event Associates play a crucial role in creating a welcoming and fun atmosphere, helping guests enjoy their visit whether they are enjoying karting races, virtual reality games, arcade activities, or special events hosted in the venue's event spaces. Responsibilities include greeting visitors, setting up event spaces according to specific event contracts, supervising events to ensure guest satisfaction and safety, and maintaining standards of food and beverage service. The role demands attention to detail, strong communication skills, and the ability to deliver energetic service with a sense of urgency. Typical duties revolve around guest interaction, ensuring safety compliance, and maintaining high levels of cleanliness and organization throughout the event. Andretti Indoor Karting & Games highly encourages ongoing professional development and advancement from within, making this role a good entry point for individuals looking to build a career in family entertainment or hospitality. Physical requirements include the ability to stand and walk for extended periods and perform moderate lifting and physical tasks. Candidates do not need prior family entertainment center experience, though such experience is beneficial. As an Event Associate, individuals become part of a driven team dedicated to excellence and delivering memorable experiences, making this role both rewarding and a pathway for personal and professional growth.

Job Requirements

High school diploma or equivalent
Ability to be pleasant, upbeat and sociable throughout the workday
Ability to work varied schedule including days, nights, holidays and weekends
Ability to stand or walk for extended periods
Ability to lift up to 15 lbs regularly
Ability to perform physical tasks including bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs
Ability to communicate quickly and accurately
Ability to understand, follow and maintain safety standards at all times

Job Qualifications

High school diploma or equivalent
Prior guest service or hospitality experience preferred
Strong communication skills
Ability to work in a high energy, fast paced environment
Customer focused mindset

Job Duties

Welcome visitors by greeting them in a friendly and positive manner
Set up and break down event spaces per event contract, management and floor diagram
Host entire event, supervise all activities and ensure guests are pleased with their visit
Maintain proper food and beverage temperature, and correct utensils are used
Pay attention to details, focus on guests, and understand event contracts
Deliver energetic guest service with a sense of urgency
Observe, instruct and monitor guests for safety and guideline adherence
Assist with any guest recovery and ensure positive guest experiences
Maintain constant working knowledge of Andretti brand, product and policies and procedures
Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
Be aware and knowledgeable of facility emergency procedures
Perform opening, running and closing department duties as assigned