Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.25 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

401K with company match
competitive pay
opportunities for career growth
comprehensive training
supportive work environment
potential to earn tips

Job Description

Andretti Indoor Karting & Games is a premier Family Entertainment Center that offers an exciting blend of activities including indoor multi-level karting tracks, immersive multi-player virtual reality simulators, vibrant arcade games, exceptional event spaces, and unique dining experiences. With locations across several states including Florida, Georgia, Texas, and Arizona, Andretti continues to grow rapidly and expand its footprint in the United States. Known for its commitment to cleanliness, safety, and excellent customer service, the company prides itself on creating an exhilarating environment where guests of all ages can enjoy fun-filled experiences. Its team members are trained to maintain high standards of quality and to deliver a friendly, knowledgeable, and energetic service to every visitor. Andretti Indoor Karting & Games is not only a destination for entertainment but also a workplace that fosters professional development and promotes a culture of growth by offering opportunities to train and advance from entry-level positions. It is an ideal company for individuals looking to start or grow their career in the family entertainment industry. The company offers competitive pay, including opportunities to earn tips, and benefits such as a 401k plan with company match, alongside a supportive and high-energy work atmosphere.

The Event Associate role at Andretti Indoor Karting & Games is a part-time position designed for dynamic individuals eager to create memorable experiences for guests. This position entails welcoming visitors warmly, managing event spaces from setup to breakdown following event contracts and floor plans, and hosting events to ensure guest satisfaction and safety. Event Associates are responsible for maintaining food and beverage quality, executing precise event details, and delivering guest service with enthusiasm and urgency. The role requires constant vigilance to ensure compliance with safety guidelines and guest conduct, effectively handling any guest concerns or recovery situations to guarantee positive experiences. Clear, professional communication with guests and teammates is essential, as is a solid understanding of the brand’s products, policies, and emergency procedures. This role demands flexibility to work varied schedules including days, nights, weekends, and holidays. Although experience in hospitality or guest service is preferred, it is not mandatory as Andretti Indoor Karting & Games provides extensive support and training for associates to excel. Physical stamina is required due to the active nature of the job, which involves standing or walking for long periods, lifting moderate weights, and operating different equipment safely in an environment that may feature bright lights and loud sounds. This opportunity not only offers a competitive salary but also the chance to become part of a rapidly growing company that values dedication, promotes from within, and invests in its employees’ career advancement.

Job Requirements

  • High school diploma or equivalent
  • Able to work a varied schedule including days, nights, holidays and weekends
  • Desire and ability to be pleasant, upbeat and sociable throughout the workday
  • Ability to walk or stand for extended periods
  • Ability to lift up to 15 lbs regularly and occasionally up to 50 lbs
  • Manual dexterity to operate equipment
  • Ability to understand and follow safety standards at all times
  • Ability to communicate quickly and accurately

Job Qualifications

  • High school diploma or equivalent
  • Prior guest service or hospitality experience preferred
  • Ability to deliver energetic and enthusiastic service
  • Strong communication skills
  • Ability to follow safety guidelines and procedures
  • Ability to work collaboratively within a team
  • Flexibility to work varied shifts including nights, weekends, and holidays

Job Duties

  • Welcome visitors by greeting them in a friendly and positive manner
  • Set up and break down event spaces per event contract, management and floor diagram
  • Host entire event, supervise all activities and ensure guests are pleased with their visit
  • Maintain proper food and beverage temperature, and correct utensils are used
  • Pay attention to details, focus on guests, and understand event contracts
  • Deliver energetic guest service with a sense of urgency
  • Observe, instruct and monitor guests for safety and guideline adherence
  • Assist with any guest recovery and ensure positive guest experiences
  • Maintain constant working knowledge of Andretti brand, product and policies and procedures
  • Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
  • Be aware and knowledgeable of facility emergency procedures
  • Perform opening, running and closing department duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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