Event Associate

Apex, NC, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $17.75 - $20.25

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

401K with company match

Professional Development

Training opportunities

competitive pay

tips potential

Positive work environment

career advancement

Job Description

Andretti Indoor Karting & Games is a rapidly expanding family entertainment company known for its thrilling indoor karting experiences, immersive multi-player virtual reality simulators, vibrant arcade games, and exceptional event and restaurant spaces. With locations across Florida, Georgia, Texas, and Arizona, and more on the horizon throughout the United States, Andretti Indoor Karting & Games is dedicated to delivering world-class fun and excitement in spotless venues staffed by warm, knowledgeable team members. This establishment operates as a high-energy family entertainment center offering innovative and safe recreational activities that appeal to guests of all ages. Their venues are designed to provide an exhilarating environment that fosters fun and excitement, all while maintaining the highest standards in safety, cleanliness, and customer service. The Durham location of Andretti Indoor Karting & Games is soon to open, presenting new team members with engaging opportunities to be part of a dynamic, growing company focused on quality guest experiences and career advancement.

The position of Event Associate at Andretti Indoor Karting & Games is an exciting part-time opportunity with the potential to earn tips, perfect for individuals passionate about customer service and creating memorable experiences for guests. Event Associates play a crucial role in ensuring the smooth operation of private and public events by setting up and breaking down event spaces, welcoming guests with a friendly demeanor, and delivering energetic service throughout the duration of the event. Associates are expected to anticipate guest needs, supervise activities during the event, and ensure all guests leave satisfied with their visit. This role requires a high level of attention to detail, an understanding of event contracts, and a commitment to Andretti's brand standards. Being part of the team means immersing oneself in a fast-paced, professional atmosphere that encourages growth, team collaboration, and continuous improvement. Ideal candidates are those who are sociable, upbeat, and eager to contribute to a positive guest environment. In addition to offering competitive pay and tips, Andretti Indoor Karting & Games provides exceptional benefits including a 401k plan with company match and opportunities for career progression. The company is driven to develop talent from within, offering ongoing professional development and training to ensure all team members can reach their potential. This role is an excellent starting point for those looking to establish or advance a career in hospitality and family entertainment industries.

Job Requirements

High school diploma or equivalent
The desire and ability to be pleasant, upbeat and sociable throughout the workday
Be able to work a varied schedule to include days, nights, holidays and weekends
Ability to walk or stand for extended periods of time
Must be able to lift up to 15 lbs regularly and occasionally up to 50 lbs
Ability to perform physical activities such as bending, reaching, turning, lifting, and climbing
Capacity to communicate quickly and accurately
Ability to work in an environment with bright, dim or flashing lights and loud sounds
Manual dexterity to use and operate necessary equipment
Ability to understand, follow and maintain safety standards at all times

Job Qualifications

High school diploma or equivalent
Prior guest service or hospitality experience is preferred
Strong communication skills
Ability to work well in a team environment
Ability to provide energetic and friendly guest service
Basic knowledge of safety and emergency procedures
Ability to follow detailed instructions accurately

Job Duties

Welcome visitors by greeting them in a friendly and positive manner
Set up and break down event spaces per event contract, management and floor diagram
Host entire event, supervise all activities and ensure guests are pleased with their visit
Maintain proper food and beverage temperature, and correct utensils are used
Pay attention to details, focus on guests, and understand event contracts
Deliver energetic guest service with a sense of urgency
Observe, instruct and monitor guests for safety and guideline adherence
Assist with any guest recovery and ensure positive guest experiences
Maintain constant working knowledge of Andretti brand, product and policies and procedures
Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
Be aware and knowledgeable of facility emergency procedures
Perform opening, running and closing department duties as assigned