Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.25 - $18.75
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

401K with company match
competitive pay
Professional development support
Paid Time Off
Employee Discounts
Health Insurance
flexible scheduling

Job Description

Andretti Indoor Karting & Games is a leading family entertainment company with multiple locations across the United States, including Florida, Georgia, Texas, and Arizona. Known for offering a variety of thrilling and innovative entertainment options, Andretti specializes in indoor multilevel karting, immersive virtual reality simulators, extensive arcade gaming, and versatile event spaces complemented by on-site dining. The company emphasizes providing a superior guest experience in spotlessly maintained venues staffed with friendly, knowledgeable team members. Andretti Indoor Karting & Games is dedicated to creating a dynamic and professional work environment that supports career growth while encouraging employees to achieve their best performance. Their commitment to excellence, coupled with competitive pay and benefits such as a 401k with company match, makes Andretti a desirable and rewarding place to work.

The role of an Event Associate at Andretti Indoor Karting & Games is designed as a part-time position that offers the opportunity to earn tips while delivering exceptional guest service in a lively and fun atmosphere. This position requires a personable individual who anticipates guest needs and consistently exceeds expectations by contributing to an enjoyable event experience. Event Associates play a crucial role in managing event spaces, ensuring the seamless operation of events according to contracts and company standards, and maintaining high-quality food and beverage service. They are responsible for supervising guests, enforcing safety guidelines, and fostering a welcoming environment that aligns with Andretti’s brand promises.

As part of a dedicated team, Event Associates undertake various duties including greeting visitors warmly, setting up and breaking down event areas as per instructions, monitoring guest activities during events, and ensuring food and beverages are served correctly and at proper temperatures. They focus intently on every detail of guest interactions while maintaining constant awareness of the company's policies and emergency procedures. Additionally, associates carry out opening, running, and closing tasks to support the smooth functioning of the facility.

This position is ideal for individuals with prior experience in guest service or hospitality, although experience with family entertainment centers is a plus but not required. The job demands a positive, upbeat attitude and the flexibility to work varied shifts, including weekends, holidays, and nights. Andretti values team members who demonstrate enthusiasm, clear and professional communication skills, and a dedication to maintaining a safe and enjoyable environment for all guests. Physical stamina is important, as the role involves standing, walking, lifting, and other physical activities throughout the day.

Andretti Indoor Karting & Games offers an engaging, high-energy work culture focused on growth and development. Employees are supported through ongoing professional training and are encouraged to advance within the company. For those seeking a starting line to a rewarding career in entertainment and hospitality, the Event Associate role at Andretti provides a vibrant platform to build skills and showcase talents while contributing to memorable experiences for guests.

Job Requirements

  • High school diploma or equivalent
  • desire and ability to be pleasant, upbeat and sociable throughout the workday
  • ability to work a varied schedule including days, nights, holidays and weekends
  • ability to walk or stand for extended periods of time
  • ability to lift up to 15 lbs regularly
  • ability to perform functions requiring bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs
  • ability to communicate quickly and accurately
  • willingness to maintain safety standards at all times

Job Qualifications

  • High school diploma or equivalent
  • prior guest service or hospitality experience preferred
  • ability to communicate clearly and professionally with guests and team members
  • knowledge of safety standards and emergency procedures preferred
  • ability to work varied schedules including days, nights, holidays and weekends
  • positive and sociable attitude
  • enthusiasm for delivering exceptional guest experiences
  • ability to handle multiple tasks and maintain attention to detail

Job Duties

  • Welcome visitors by greeting them in a friendly and positive manner
  • set up and break down event spaces per event contract, management and floor diagram
  • host entire event, supervise all activities and ensure guests are pleased with their visit
  • maintain proper food and beverage temperature, and correct utensils are used
  • pay attention to details, focus on guests, and understand event contracts
  • deliver energetic guest service with a sense of urgency
  • observe, instruct and monitor guests for safety and guideline adherence
  • assist with any guest recovery and ensure positive guest experiences
  • maintain constant working knowledge of Andretti brand, product and policies and procedures
  • communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
  • be aware and knowledgeable of facility emergency procedures
  • perform opening, running and closing department duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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