Event Associate

Norman, OK, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $17.00 - $19.50

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

401K with company match

competitive pay

Employee training and development

flexible schedule

Paid Time Off

Team-oriented environment

Opportunities for advancement

Job Description

Andretti Indoor Karting & Games is a premier family entertainment center known for its exhilarating indoor karting experiences, immersive multiplayer virtual reality simulators, an extensive arcade, and versatile event spaces combined with quality dining options. Founded to redefine entertainment, Andretti Indoor Karting & Games has become a leader across multiple locations in the United States, including Florida, Georgia, Texas, and Arizona, with more venues planned to open nationwide. The company prides itself on delivering an exceptional and memorable experience in a clean, safe, and welcoming environment where families and friends can create lasting memories. With a strong commitment to customer satisfaction and a passion for innovation, Andretti prioritizes maintaining high standards in every aspect of its business.

Andretti Indoor Karting & Games is currently seeking an enthusiastic Event Associate to join its dynamic team. This part-time role offers the flexibility to work varying shifts, including days, nights, weekends, and holidays, and includes the potential to earn tips based on performance and guest satisfaction. The Event Associate will be an integral part of the team, responsible for creating and maintaining an engaging and enjoyable atmosphere during events hosted at the facility. This includes setting up and breaking down event spaces in accordance with contracts and management instructions, hosting events with professionalism and energy, and ensuring that guests' needs are anticipated and exceeded at every opportunity.

The ideal candidate is upbeat, personable, and detail-oriented, able to work in a fast-paced and energetic environment. Responsibilities will include greeting visitors warmly, supervising activities to ensure guest safety, maintaining food and beverage standards during events, and actively participating in guest recovery when necessary to ensure positive experiences. Event Associates will also support the team by observing facility policies, communicating clearly, and assisting with opening, running, and closing duties as assigned. While prior experience in family entertainment or hospitality is a plus, passionate candidates willing to learn and grow within the company are encouraged to apply.

Andretti Indoor Karting & Games recognizes the importance of investing in its employees' professional growth by offering training programs and opportunities for advancement from entry-level positions. The company is committed to fostering a supportive and engaging work environment where associates can build rewarding careers. Benefits include competitive pay, a 401k plan with company match, and a comprehensive benefits package. This is an excellent opportunity for individuals seeking a fun, high-energy role where they can interact with guests, develop valuable skills, and contribute to a team-driven culture dedicated to excellence.

Job Requirements

High school diploma or equivalent
The desire and ability to be pleasant, upbeat and sociable throughout the workday
Be able to work a varied schedule to include days, nights, holidays and weekends
Must be able to walk or stand for extended periods of time
Must be able to lift up to 15 lbs on a regular and continuing basis
Ability to perform tasks requiring bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs
Ability to communicate quickly and accurately
Ability to understand, follow and maintain safety standards at all times
Comfortable working in environments with bright, dim or flashing lights and loud sounds
Manual dexterity to use and operate all necessary equipment

Job Qualifications

High school diploma or equivalent
Prior guest service or hospitality experience is preferred
Ability to communicate clearly and professionally
Knowledge of safety standards
Ability to work varying schedules including days, nights, weekends and holidays
Energetic and positive attitude
Ability to multitask in a fast-paced environment

Job Duties

Welcome visitors by greeting them in a friendly and positive manner
Set up and break down event spaces per event contract, management and floor diagram
Host entire event, supervise all activities and ensure guests are pleased with their visit
Maintain proper food and beverage temperature, and correct utensils are used
Pay attention to details, focus on guests, and understand event contracts
Deliver energetic guest service with a sense of urgency
Observe, instruct and monitor guests for safety and guideline adherence
Assist with any guest recovery and ensure positive guest experiences
Maintain constant working knowledge of Andretti brand, product and policies and procedures
Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
Be aware and knowledgeable of facility emergency procedures
Perform opening, running and closing department duties as assigned