EVENT & SPACE COORDINATOR

Chicago, IL, USA|Onsite

Job Overview

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $75,000.00

Benefits

Medical

Dental

Vision

Life Insurance/AD

Disability insurance

Retirement Plan

Paid Time Off

holiday time off

Associate Shopping Program

Health and wellness programs

Discount Marketplace

Identity Theft Protection

Pet insurance

Commuter Benefits

Employee assistance program

Flexible Spending Accounts (FSAs)

Paid parental leave

Personal Leave

Job Description

Flik Hospitality Group is a renowned hospitality company and a proud member of Compass Group USA, one of the world’s leading food service and support services providers. Known for its commitment to exceptional culinary experiences and outstanding service, Flik focuses on delivering innovative dining and event solutions tailored to meet the needs of a diverse range of clients across various industries. With a passionate team that values collaboration, growth, and continuous learning, Flik has established itself as a dynamic workplace where employee contributions are recognized and nurtured, fostering a culture of excellence and career development.

Flik Hospitality Group is... Show More

Job Requirements

High school diploma or equivalent
Previous experience in event planning and coordination
Familiarity with Event Management Systems (EMS) and Nuvolo preferred
Basic knowledge of food service and catering logistics
Strong organizational skills
Ability to communicate effectively with various stakeholders
Ability to manage multiple tasks and meet deadlines
Proficiency in troubleshooting EMS/Nuvolo issues
Capability to train and support new team members
Willingness to provide coverage during team absences

Job Qualifications

Proven experience managing corporate or social events and meetings
Basic logistical planning experience
Familiarity with vendor sourcing and management
Understanding of food services and catering
Strong communication and interpersonal skills
Ability to manage multiple projects simultaneously
Proficiency with event management software such as EMS and Nuvolo
Excellent problem-solving abilities
Ability to work independently and as part of a team
High school diploma or equivalent
Experience in training and supporting team members

Job Duties

Serve as the secondary contact for Workplace Reservation projects as directed by Space Manager
Manage and develop relationships with Workplace Reservations Support Teams, Ntrust, EMS, Nuvolo, and Agency contacts
Manage the Workplace Reservation Service Now tickets and respond timely, escalating issues as needed
Prepare monthly reports and review key metrics for meetings and events
Handle meeting room bookings using EMS and maximize space utilization
Communicate effectively with onsite operations to ensure smooth event execution
Solve meeting space conflicts and provide elevated support for onsite events
Assist with EMS/Nuvolo troubleshooting and project management
Provide coverage for Space Manager during PTO or sick time
Serve as a subject matter expert and administrator for EMS/Nuvolo and other property management tools
Escalate EMS/Nuvolo system outages and related issues
Train new team members on EMS/Nuvolo
Support event planning and coordination for non-managed and multi-site events
Coordinate services such as audio-visual, catering, signage, and materials distribution
Liaise between clients and vendors before, during, and after events
Produce event resumes and host pre- and post-event meetings
Obtain and monitor approval and billing for expenses
Manage post-event surveys and recommend improvements
Check meeting rooms setup and greet hosts
Respond to meeting requests and changes
Provide short-term coverage for Office services staff
Develop ideas to enhance meeting experiences
Conduct opening and closing walkthroughs and report issues
Perform other related duties as assigned

Job Location

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