Event & Lifestyle Coordinator - Overture Providence
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Generous Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Pet insurance
legal plans
onsite housing discount
paid sabbatical
charitable giving program
Job Description
Greystar is a leading, fully integrated global real estate company that specializes in property management, investment management, development, and construction services focusing on institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar operates on a massive scale, managing over $300 billion of real estate assets across nearly 250 markets worldwide. With offices strategically located throughout North America, Europe, South America, and the Asia-Pacific region, the company boasts a vast footprint that reflects its global influence and dedication to excellence in the real estate sector. As the largest operator of apartments in the United States, Greystar manages over 1,000,000 units and... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or community coordination preferred
- Excellent communication skills
- Ability to multitask in a fast-paced environment
- Strong organizational skills
- Basic proficiency with computer applications
- Customer-focused attitude
- Ability to maintain professionalism and confidentiality
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or related roles preferred
- Strong interpersonal and communication skills
- Ability to coordinate multiple tasks and events efficiently
- Proficiency with basic office software and email communications
- Ability to work collaboratively with team members
- Knowledge of local area amenities and resources is beneficial
- Creativity in developing engaging community programs
Job Duties
- Greets prospects and residents as they enter the office or leasing area and ensures the comfort of prospects and visitors while they wait to speak with a team member
- Assists with tours as needed
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary
- Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours
- Ensures all amenities are in tour condition and prepared for resident use
- Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs
- Works to develop outcomes as well as assessment metrics to determine success of programs
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses
- Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community
- Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives
- Creates and produces the monthly calendar, newsletter, and flyers with activities and events
- Monitors and submits items for Resident Portal postings
- Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met
- Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention
- Manage expenses to budget
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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