Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $28.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
401(k) with Company Match
Paid parental leave
Employee assistance program
Job Description
Greystar is a leading fully integrated global real estate company specializing in institutional-quality rental housing. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has grown into one of the largest operators of apartments in the United States and worldwide, managing and operating assets valued at over $300 billion across nearly 250 markets globally. Its offices span North America, Europe, South America, and the Asia-Pacific region, reflecting its expansive reach and commitment to excellence in property management, investment management, development, and construction services. Greystar manages over 1,000,000 units or beds and maintains a robust institutional investment management platform with... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or community management preferred
- Ability to greet and assist prospects and residents professionally
- Strong communication skills
- Basic computer proficiency including email handling
- Ability to manage schedules and coordinate logistics
- Capable of developing and executing resident programs
- Ability to maintain detailed records and handle multiple tasks simultaneously
- Friendly and approachable demeanor
- Ability to work flexible hours as needed
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or community management preferred
- Strong interpersonal and communication skills
- Ability to organize and coordinate events
- Basic knowledge of sales and marketing principles
- Proficiency in using email and other communication tools
- Ability to work collaboratively with a team
- Strong organizational skills
- Creativity in program development
- Experience with resident engagement and retention strategies
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort
- Assist with tours as needed
- Answer phone calls and route them appropriately
- Assist with completed service request callbacks
- Maintain the guest suite schedule for payment and cleanliness
- Manage and monitor loading dock and elevator schedules for move-ins and move-outs
- Manage all package deliveries by documenting arrivals and notifying residents within 24 hours
- Ensure all amenities are in tour condition and prepared for resident use
- Develop and execute innovative events, services, and programs using amenity spaces
- Develop outcomes and assessment metrics to determine program success
- Maintain information on local restaurants, shops, delivery places, and other relevant services
- Maintain positive relationships with concierge vendors and local businesses
- Respond to Lifestyle email account messages in a timely manner
- Create marketing materials including monthly calendars, newsletters, and flyers
- Monitor and submit items for Resident Portal postings
- Participate in ensuring sales and marketing program standards and benchmarks are met
- Provide input into budget development related to planned activities and resident retention
- Manage expenses to budget
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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