Event & Catering Service Manager

The hiring establishment is a professional hospitality company known for delivering well-run events and warm, personalized service within the vibrant San Francisco Bay Area. The company specializes in high-quality event management, catering primarily off-site for weddings, corporate functions, banquets, and various social events. Established as a friendly and collaborative team, the company prioritizes teamwork, clear communication, and pride in every aspect of its service delivery, helping them maintain a strong and trusted reputation in the hospitality industry. Their commitment to creating seamless, memorable occasions contributes significantly to their continued growth and success in this competitive market space.

This specific role is for an Event & Catering Service Manager whose primary responsibilities involve leading the orchestration of high-volume, off-site catering events throughout the Bay Area. This position comes with a competitive annual salary range between $80,000 and $90,000 plus benefits, reflecting the level of expertise and responsibility associated with managing large-scale events. The Event & Catering Service Manager will take full ownership of the event journey, starting from the initial client briefing and requirements gathering, through to coordination during the event, and concluding with post-event reviews to ensure continuous improvement. They will serve as the main client liaison, ensuring communication is clear and responsive to client needs.

The job requires a hands-on approach that includes planning menus and floor layouts, supervising event staff directly during live events, and ensuring all configurations meet food safety and service standards. The role is dynamic and varied, involving both behind-the-scenes preparation and on-site leadership. The manager must be adept at managing teams under pressure, troubleshooting issues swiftly and professionally during events, and maintaining a calm, reliable presence. Their leadership ensures that every event runs smoothly, on time, within budget, and meets the highest service standards. The successful candidate will find satisfaction in witnessing the transformation of a venue and the enjoyment of guests, reflecting the company's commitment to excellence in hospitality management.

The company values candidates who bring proven experience in off-site catering and managing high-volume events, ideally with at least three years of relevant experience. Strong organizational and time management skills are essential, along with confidence in team leadership and excellent communication skills to handle client interactions effectively. The role requires flexibility in working hours, including evenings, weekends, and holidays, recognizing the nature of the events industry. Additional knowledge of food hygiene standards and safety compliance is mandatory to uphold the company’s reputation for quality and safety. This role offers the opportunity to lead a key function within a respected hospitality team, contributing meaningfully to client satisfaction and the company’s ongoing success.