Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,350.53 - $48,627.48
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Thompson Dallas is a distinguished luxury hospitality establishment known for delivering exceptional guest experiences through its sophisticated ambiance and impeccable service standards. Nestled in the heart of Dallas, this premier hotel combines contemporary design with timeless elegance, offering a diverse array of spaces for both leisure and business travelers. As part of the renowned Thompson Hotels brand, it upholds a commitment to the highest levels of hospitality, blending local culture with elevated amenities to create memorable stays and events. The hotel features various dining options, stylish guest rooms, and versatile event spaces which accommodate a wide range of functions from... Show More
Job Requirements
- 1-2 years of administrative experience preferably in hospitality events or a fast-paced office setting
- Proficiency in Microsoft Office Suite Excel Word Outlook PowerPoint
- Strong organizational and time management skills with the ability to prioritize and attention to detail
- Polished verbal and written communications skills
- Professional appearance and demeanor
- Ability to manage multiple tasks with changing priorities
- Familiarity with hospitality software platforms Opera Social Tables Envision is a plus
- Ability to quickly learn and master new software programs
- Availability to work weekends and holidays as required
Job Qualifications
- 1-2 years of administrative experience preferably in hospitality events or a fast-paced office setting
- Proficiency in Microsoft Office Suite Excel Word Outlook PowerPoint
- Strong organizational and time management skills with the ability to prioritize and attention to detail are critical for success in this role
- Polished verbal and written communications with the ability to provide a warm and engaging presence when assisting guests and clients in person by email and by phone
- Professional appearance and demeanor with strong interpersonal skills
- Ability to manage multiple tasks with changing priorities
- Familiarity with hospitality software platforms Opera Social Tables Envision is a plus
- Ability to quickly learn and master new software programs is critical
- Weekends and holidays may be required determined by business needs
Job Duties
- Answer and direct calls for the Sales & Events team taking detailed and accurate messages
- Schedule and coordinate meetings appointments team travel and internal communications
- Maintain organized digital and physical filing systems for event documentation and team operations
- Process reservations World of Hyatt point redemptions and guest amenities as needed
- Prepare office supply orders and maintain a tidy professional office environment
- Assist in preparing donation certificates and supporting internal hotel events as needed
- Coordinate internal maintenance requests for the Sales & Events office space
- Input and maintain event data for all event types inquiries tentative and definite bookings
- Support the creation and distribution of Event Orders EOs floor plans and event signage
- Maintain accurate records of client correspondence proposals invoices and payments
- Update internal teams with event details and changes including guest counts and setups
- Assist in preparing printed menus and signage as needed
- Provide occasional support for site tours client gifting and on-site event needs
- Process and track event deposits using Envision and communicate with Accounting as needed
- Update event files with financial details and assist with clarifications and adjustments
- Prepare and track team expense reports and support internal billing processes
- Attend weekly meetings as needed to communicate updates and event details
- Interface with internal departments to ensure alignment across teams
- Collaborate with Sales Admin and Event Managers to streamline internal processes and event prep
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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