Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading specialty retail chain in North America, primarily focused on arts and crafts supplies. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the U.S. as well as in Canada. As the premier creative destination, Michaels offers a comprehensive range of products including arts and crafts materials, home décor items, custom framing services, and seasonal merchandise. Alongside its retail presence, Michaels has a strong online platform via Michaels.com and Michaels.ca, broadening its accessibility to craft enthusiasts nationwide. The company also owns Artistree, a manufacturer of custom and specialty framing... Show More
Job Requirements
- Minimum age of 16 years or older
- ability to remain standing for long periods
- capability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and use ladders or similar equipment
- compliance with federal, state, and local legal requirements
- willingness to work in a public retail store setting
- availability to work nights, weekends, and early mornings
- ability to interact respectfully with customers and team members
- willingness to adhere to company policies and procedures
Job Qualifications
- Retail and/or customer service experience preferred
- ability to work flexible hours including nights, weekends, and early mornings
- strong communication and interpersonal skills
- ability to handle cash accurately
- customer engagement and problem-solving skills
- knowledge of standard retail store operations and merchandising
- ability to work effectively in a team environment
- willingness to learn and be cross-trained in additional roles such as custom framing
Job Duties
- Help customers shop, locate products, and provide them with solutions
- provide a fast and friendly checkout experience
- execute cash handling to standards
- engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on the Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in the truck unload, stocking, and planogram (POGs) processes
- complete merchandise recovery and maintenance including the merchandise return/go back process and general store recovery
- perform Store In Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance
- interact with others in an accepting and respectful manner, projecting a positive image and serving as a role model
- cross trained in Custom Framing selling and production
- other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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