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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Part-time evening hours
Professional Development
Supportive team environment
volunteer opportunities
Job Description
Chapman BMW Chandler is a premier automotive dealership located in Chandler, Arizona, specializing in the sales and service of BMW vehicles. As part of the renowned Chapman Automotive Group, Chapman BMW Chandler prides itself on delivering exceptional customer service and fostering a welcoming, professional environment for both customers and staff. The dealership has built a strong reputation for quality, integrity, and community involvement, making it a trusted destination for automotive needs in the region. Chapman BMW Chandler offers a comprehensive range of services, including new and pre-owned vehicle sales, maintenance, repair, and genuine BMW parts, aimed at enhancing the customer... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or receptionist role preferred
- Strong communication and interpersonal skills
- Proficient computer skills
- Ability to multitask
- Professional and courteous demeanor
- Pass pre-employment background check and drug screening
Job Qualifications
- Previous experience working in a receptionist or phone-based customer service role is preferred
- Demonstrates excellent customer service and interpersonal skills, both in-person and over the phone
- Strong computer and administrative skills
- Ability to multitask and manage your time effectively
- Professional appearance and demeanor
- Must pass a pre-employment background check and drug screening
Job Duties
- Interact with customers in person and over the phone, assisting with questions and scheduling service appointments
- Make outbound calls to schedule service for recalls, declined services and past due appointments
- Contribute to customer satisfaction and department goals by consistently demonstrating professionalism and a helpful attitude
- Manage fleet of loaner vehicles
- Assist with filing customer repair orders and other clerical tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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