
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Part-time evening hours
Professional Development
Supportive team environment
volunteer opportunities
Job Description
Chapman BMW Chandler is a premier automotive dealership located in Chandler, Arizona, specializing in the sales and service of BMW vehicles. As part of the renowned Chapman Automotive Group, Chapman BMW Chandler prides itself on delivering exceptional customer service and fostering a welcoming, professional environment for both customers and staff. The dealership has built a strong reputation for quality, integrity, and community involvement, making it a trusted destination for automotive needs in the region. Chapman BMW Chandler offers a comprehensive range of services, including new and pre-owned vehicle sales, maintenance, repair, and genuine BMW parts, aimed at enhancing the customer ownership experience.
We are currently seeking a customer-focused Part-Time Receptionist to join our Service Department team. This role is pivotal in ensuring that every visitor to the dealership has a positive and seamless experience. As the first point of contact both in-person and over the phone, the Receptionist contributes significantly to the professional and friendly atmosphere of the Service Department. The ideal candidate will be compassionate, welcoming, dependable, and possess strong relationship-building skills critical for supporting customers and staff alike.
This position offers competitive compensation at a rate of $16 per hour, with approximately 35 hours per week during evening shifts from Monday to Friday, 1 PM to 8 PM. Working onsite in Chandler, AZ, in an office setting, the Receptionist will assist customers by answering inquiries, scheduling service appointments, and managing communications related to vehicle maintenance and repairs. The role also includes managing the fleet of loaner vehicles and assisting with various clerical tasks such as filing customer repair orders.
Joining Chapman BMW Chandler means becoming part of a supportive team environment where professional development is encouraged. Employees have access to ongoing training and career growth opportunities within the Chapman Automotive Group. Moreover, the dealership values community engagement, offering volunteer opportunities and fostering a culture of collaboration and respect.
This position is an excellent opportunity for individuals looking to develop their customer service skills in the automotive industry while benefiting from a structured work schedule and a positive workplace culture. We are looking for someone who can handle multitasking effectively, maintain a professional appearance and demeanor, and comply with pre-employment requirements including a background check and drug screening. If you are enthusiastic about providing excellent customer service and want to be part of a reputable dealership, we encourage you to apply.
We are currently seeking a customer-focused Part-Time Receptionist to join our Service Department team. This role is pivotal in ensuring that every visitor to the dealership has a positive and seamless experience. As the first point of contact both in-person and over the phone, the Receptionist contributes significantly to the professional and friendly atmosphere of the Service Department. The ideal candidate will be compassionate, welcoming, dependable, and possess strong relationship-building skills critical for supporting customers and staff alike.
This position offers competitive compensation at a rate of $16 per hour, with approximately 35 hours per week during evening shifts from Monday to Friday, 1 PM to 8 PM. Working onsite in Chandler, AZ, in an office setting, the Receptionist will assist customers by answering inquiries, scheduling service appointments, and managing communications related to vehicle maintenance and repairs. The role also includes managing the fleet of loaner vehicles and assisting with various clerical tasks such as filing customer repair orders.
Joining Chapman BMW Chandler means becoming part of a supportive team environment where professional development is encouraged. Employees have access to ongoing training and career growth opportunities within the Chapman Automotive Group. Moreover, the dealership values community engagement, offering volunteer opportunities and fostering a culture of collaboration and respect.
This position is an excellent opportunity for individuals looking to develop their customer service skills in the automotive industry while benefiting from a structured work schedule and a positive workplace culture. We are looking for someone who can handle multitasking effectively, maintain a professional appearance and demeanor, and comply with pre-employment requirements including a background check and drug screening. If you are enthusiastic about providing excellent customer service and want to be part of a reputable dealership, we encourage you to apply.
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or receptionist role preferred
- Strong communication and interpersonal skills
- Proficient computer skills
- Ability to multitask
- Professional and courteous demeanor
- Pass pre-employment background check and drug screening
Job Qualifications
- Previous experience working in a receptionist or phone-based customer service role is preferred
- Demonstrates excellent customer service and interpersonal skills, both in-person and over the phone
- Strong computer and administrative skills
- Ability to multitask and manage your time effectively
- Professional appearance and demeanor
- Must pass a pre-employment background check and drug screening
Job Duties
- Interact with customers in person and over the phone, assisting with questions and scheduling service appointments
- Make outbound calls to schedule service for recalls, declined services and past due appointments
- Contribute to customer satisfaction and department goals by consistently demonstrating professionalism and a helpful attitude
- Manage fleet of loaner vehicles
- Assist with filing customer repair orders and other clerical tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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