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Job Overview
Employment Type
Full-time
Work Schedule
Fixed Shifts
Benefits
competitive compensation
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Paid Time Off
401(k) with employer match
accident and hospital indemnity
legal and identity theft protection
Job Description
Resort Lifestyle Communities (RLC) is a fast-growing, family-owned company that specializes in providing vibrant, resort-style living environments for seniors across more than 60 communities nationwide. At RLC, serving seniors is not just a job but a heartfelt calling. The company prides itself on fostering a close-knit, servant-hearted community guided by its core values: respect, honesty, kindness and compassion, and service excellence. These values are deeply embedded in every aspect of their work culture and enhance the living experiences of residents, making RLC a unique and supportive place to work.
RLC strives for excellence through its commitment to four essenti... Show More
RLC strives for excellence through its commitment to four essenti... Show More
Job Requirements
- at least 21 years old
- valid driver’s license and clean driving record
- able to valet park vehicles safely
- able to work Thursday-Monday 3:00pm to 11:30pm
- high school diploma or equivalent (GED)
- strong problem-solving, organizational, and multitasking skills
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- adaptable and flexible to shifting priorities
- team-oriented
- knowledge of the local community preferred
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English
- must meet local alcohol service requirements
- obtain food handler permits within two weeks of hire
Job Qualifications
- high school diploma or equivalent (GED)
- previous customer service experience
- professional appearance
- excellent communication and interpersonal skills
- strong problem-solving, organizational, and multitasking skills in a fast-paced environment
- adaptable and flexible to shifting priorities
- team-oriented with a proactive approach and attention to detail
- intermediate proficiency in Microsoft Office (Outlook, Word, Excel)
- ability to communicate effectively in English
- knowledge of the local community preferred
- valid driver’s license and clean driving record
- must meet local alcohol service requirements and obtain food handler permits within two weeks of hire
Job Duties
- create a positive first impression by performing valet parking services for residents and visitors
- deliver outstanding customer service by greeting residents, families, and visitors, answering calls, and anticipating the needs of residents, guests, and vendors
- respond promptly to emergencies, monitor resident call systems, and contact emergency services when necessary
- oversee building safety systems, including fire alarms
- follow emergency procedures and assist residents during fires or severe weather
- handle administrative tasks such as scheduling transportation, maintaining accurate records, coordinating guest suite reservations, and ensuring suites meet RLC standards
- support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service
- maintain cleanliness in common areas and ensure building security by locking and unlocking exterior doors at designated times
- welcome new residents and guide them through the orientation process for a smooth transition into the community
- manage office supplies, resident documents, and menus
- perform clerical duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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