Evening Concierge

Bozzuto is a distinguished real estate company renowned for designing, building, managing, and maintaining unique residential communities that prioritize quality living and exceptional service. Their dedication to creating extraordinary living experiences is reflected in every facet of their operations, from the expertly crafted properties to the vibrant and welcoming communities they foster. As an employer, Bozzuto is committed to building a culture grounded in concern, creativity, passion, and a pursuit of perfection, inspiring team members to achieve their highest potential. Their inclusive environment encourages collaboration and values the well-being and professional growth of every employee, making Bozzuto not just a workplace but a community where individuals are empowered to thrive.

The Evening Concierge role at Bozzuto presents an exciting opportunity for enthusiastic individuals who excel in customer service and community engagement. This position, operating Monday through Friday from 3PM to 11PM, serves as the first point of contact for prospects and residents, playing a crucial role in shaping the initial and ongoing impressions of the community. The role requires a personable, attentive individual who can make residents and guests feel warmly welcomed and at home. The Evening Concierge is entrusted with building strong relationships, personalizing interactions, and fostering a sense of community within the residential environment.

Key responsibilities include problem-solving and providing timely assistance to both residents and prospects with genuine care and professionalism. The Evening Concierge also plays an active part in event planning, executing meaningful activities that engage residents and strengthen community bonds. This role supports brand loyalty by ensuring a consistently positive experience and meticulously cared-for community spaces. Additionally, the role involves generating awareness and engagement through social media, encouraging residents to share positive experiences via reviews, and maintaining organized front desk operations including package management, club room reservations, and freight elevators. Flexibility to work weekends or evenings is also required.

Candidates are expected to bring over two years of experience in hospitality, retail, travel, or hotel environments, showcasing outstanding communication skills both written and verbal. A sharp professional appearance and proficiency with various software, apps, and computer programs are essential. The ideal Evening Concierge has a keen eye for detail, anticipates customer needs, and possesses a strong customer-focused mentality. Physical endurance is necessary, as lifting up to 25 pounds is required, especially during busy seasons when handling packages.

Bozzuto offers competitive compensation with the salary range for this role between $21.98 and $24.90 USD per hour, supplemented by opportunities for additional bonuses. Working at Bozzuto means joining a community that values and supports its team members through a comprehensive benefits package including health and wellness plans, paid time off, retirement planning with 401k matching, tuition reimbursement, and diverse employee resource groups that promote inclusion and connection. Bozzuto’s use of AI-enabled tools in recruitment exemplifies their commitment to innovation and efficiency in hiring the best talent. Overall, this position is ideal for individuals passionate about delivering exceptional service and creating a positive community experience in a dynamic, supportive environment.