Evening Concierge (3:30pm - 11:30pm)

Lakewood, CO, USA|Onsite

Job Overview

Employment Type

Hourly

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Employee Discounts

Job Description

The hiring establishment is a senior living community dedicated to providing an elevated way of life for seniors, focusing on comfort, connection, and joy. This community prides itself on creating a warm and welcoming environment where seniors can thrive socially, emotionally, and physically. The atmosphere is designed to foster a sense of belonging and support, making it an ideal place for seniors who seek a vibrant and fulfilling lifestyle.

As a reputable senior living community, they emphasize quality service, professionalism, and compassionate care. The team works collectively to ensure residents’ needs are met promptly and courteously, enhancing their overall ex... Show More

Job Requirements

High school diploma or equivalent preferred
Ability to read, write, and understand English
Ability to remain calm and make independent decisions during emergencies
Professional demeanor when dealing with diverse groups
Knowledge of administrative processes
Experience with Microsoft software
Patience and cheerful disposition
Physical capability to walk, stand, lift, carry, push, climb stairs, bend, squat, twist, and reach
Ability to work indoors and outdoors
Ability to lift and manipulate weights up to 25 pounds
Visual acuity with or without corrective lenses
Hearing capability with or without hearing devices
Strong command of English for reading, writing, and communication

Job Qualifications

High school diploma or equivalent preferred
Able to read, write, and understand English
Able to make independent decisions when circumstances warrant
Remain calm during emergency situations
Deal professionally with personnel, residents, family members, visitors, and the general public
Knowledgeable of administrative practices, processes, and guidelines
Experience using Microsoft computer software
Have patience, professionalism, cheerful disposition, and enthusiasm
Willing to handle residents, staff, and visitors based on their maturity level

Job Duties

Greet visitors seeking information about the property
Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel
Direct visitors to appropriate office or resident apartment
Assist residents, family members, and guests with general requests
Arrange for tours of the property for individuals making spontaneous visits or those that have made an appointment
Answer telephones, record and channel information
Display knowledge of the services and programs and other pertinent information regarding the property
Manage mail meter, stamps, making copies, and other office operations
Process incoming mail and distribute mail to mailboxes
Maintain reception area in a neat and orderly fashion and ensure that reception desk and lobby has current property literature
Provide assistance in the dining room serving resident meals as requested
Support community marketing efforts through friendly interaction during tours and telephone contact
Communicate any observed or suspected resident change of condition to a supervisor immediately
Maintain a safe work environment following established safety standards
Encourage teamwork through cooperative interactions
Support a positive and professional image through actions and dress

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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