Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $16.00 - $20.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Mileage reimbursement
employee discount
Paid training
Tips
Job Description
Papa Johns is a leading pizza delivery and takeout restaurant chain renowned for its quality products and customer service. Established with the goal of providing fresh, made-to-order pizzas and other menu items, Papa Johns has grown into a major player in the fast food and delivery sector. The company emphasizes quality ingredients, excellent customer interactions, and efficient service to maintain a strong presence in a competitive market. With a commitment to innovation and maintaining high operational standards, Papa Johns operates numerous locations across various regions, making it a popular choice among customers seeking quick and reliable food delivery options.
The role of a delivery driver and team member at Papa Johns is integral to the company's success. This position involves multiple responsibilities beyond just delivering pizzas, including preparing delivery vehicles, checking orders for accuracy and quality, engaging with customers professionally, and supporting overall restaurant operations. Team members collaborate to ensure orders are fulfilled efficiently, that closing and cleaning duties are completed to maintain a clean and safe working environment, and that all safety and operational guidelines are followed according to the company’s standards and legal requirements.
As a delivery driver, you will play a key role in representing Papa Johns to customers by providing courteous, timely, and accurate service. You must have a valid driver’s license and a reliable vehicle, adhere to traffic safety regulations, and be ready to handle various weather and traffic conditions. The job demands a strong attention to detail to ensure orders are accurate before departure, along with excellent customer service skills to handle any customer inquiries or issues courteously and professionally.
Additionally, team members are expected to be flexible and cross-trained to perform other workstation duties such as preparing quality products, managing ingredients, and processing transactions using the company’s systems. Maintaining uniform and appearance standards is important to uphold the company’s brand image. The role requires physical stamina to manage tasks like frequent standing, walking, bending, and lifting up to 50 pounds, with occasional heavier lifting, all while working in a fast-paced and sometimes noisy environment.
This position is hourly and non-exempt, with typical shifts lasting eight hours, often during night hours and weekends. Employees receive supplemental pay through tips and benefit from mileage reimbursement, paid training, and employee discounts. Overall, this role offers an opportunity to contribute significantly to a team-oriented environment while developing valuable skills in customer service, cash handling, and food preparation within a respected national brand.
The role of a delivery driver and team member at Papa Johns is integral to the company's success. This position involves multiple responsibilities beyond just delivering pizzas, including preparing delivery vehicles, checking orders for accuracy and quality, engaging with customers professionally, and supporting overall restaurant operations. Team members collaborate to ensure orders are fulfilled efficiently, that closing and cleaning duties are completed to maintain a clean and safe working environment, and that all safety and operational guidelines are followed according to the company’s standards and legal requirements.
As a delivery driver, you will play a key role in representing Papa Johns to customers by providing courteous, timely, and accurate service. You must have a valid driver’s license and a reliable vehicle, adhere to traffic safety regulations, and be ready to handle various weather and traffic conditions. The job demands a strong attention to detail to ensure orders are accurate before departure, along with excellent customer service skills to handle any customer inquiries or issues courteously and professionally.
Additionally, team members are expected to be flexible and cross-trained to perform other workstation duties such as preparing quality products, managing ingredients, and processing transactions using the company’s systems. Maintaining uniform and appearance standards is important to uphold the company’s brand image. The role requires physical stamina to manage tasks like frequent standing, walking, bending, and lifting up to 50 pounds, with occasional heavier lifting, all while working in a fast-paced and sometimes noisy environment.
This position is hourly and non-exempt, with typical shifts lasting eight hours, often during night hours and weekends. Employees receive supplemental pay through tips and benefit from mileage reimbursement, paid training, and employee discounts. Overall, this role offers an opportunity to contribute significantly to a team-oriented environment while developing valuable skills in customer service, cash handling, and food preparation within a respected national brand.
Job Requirements
- Must be 18 years of age or older
- must have a driver's license valid under state laws where employed
- acceptable motor vehicle record
- proof of vehicle insurance
- satisfactory vehicle for delivery
- ability to work long hours including nights, weekends, and emergency shifts
- must be cross-trained to perform other workstation duties
- bilingual abilities in certain markets preferred
- must comply with uniform and appearance standards
- able to stand, walk, bend, lift up to 50 pounds and occasionally heavier
- ability to work in noisy and variable environments
Job Qualifications
- High school diploma or GED preferred
- cash management skills
- demonstrated dependability and commitment to tasks
- ability to deliver quality customer service
- teamwork and flexibility skills
- initiative and proactive work habits
- good attention to detail and organizational skills
- ability to learn delivery areas and follow safety procedures
- physical ability to perform required duties
Job Duties
- Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures, providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do
- Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders
- Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift
- Enhance the company's image by complying with uniform and appearance standards
- Accurately process order paperwork and payment transactions, execute cash management duties, and use the PROFIT System
- Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift
- Protect the company's assets by maintaining organized, safe, and clean work areas
- comply with safety and security standards at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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