Ethel M Chocolates Receptionist/Administration

Henderson, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.71 - $21.61

Work Schedule

Flexible

Weekend Shifts

Benefits

Competitive wages

flexible schedules

ongoing developmental programs

corporate/store discounts

career opportunities

Job Description

Ethel M Chocolates is a renowned confectionery company known for its commitment to crafting premium chocolates and providing an exceptional customer experience. As a part of Mars Inc., a global leader in the food industry, Ethel M Chocolates combines tradition with innovation, offering delightful products appreciated by customers nationwide. With a dedicated focus on quality, guest service, and operational excellence, the company fosters a warm, engaging environment where both employees and guests feel valued and connected to the brand. The corporate office acts as the hub for administrative and operational support, ensuring seamless coordination and collaboration across all channels.
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Job Requirements

High school degree or equivalent experience
Must be able to communicate clearly both verbally and written
Must be able to lift 25 lbs
Must be able to work a variety of shifts including evenings, weekends and holidays
Concentration on repetitive task for 50 percent

Job Qualifications

High school degree
Guest service experience preferred
Experience with guests in a service-oriented environment
Proficient or able to learn outlook, excel, power point, teams, SAP, office systems
Must be able to communicate clearly both verbally and written

Job Duties

Pick up and sort/distribute daily mail for Building 1
Email financial analyst list of documents/checks received in the mail, and place on desk for review/records
Prepare and bring vendor checks for deposit then scan check to financial analyst and place in drawer for internal records/filing
Attend weekly leadership meeting and bi-weekly one on one
Prepare, coordinate, and organize the bi-annual Chocolate Concierge Day (involves power point presentation, gift bags, schedule dry runs, etc.)
Upon the request of the retail director, place orders for initial chocolate and supply orders for stores prior to the holidays and Valentine's Day
Assist and prepare onboarding manual/quizzes for orientation or when needed by store/assistant managers, prepare name badges and uniforms
Maintain and update copies of onboarding manual and quizzes
Collect IDs from new concierges to process their 19 prior to the start of their employment
Upon receipt of new hire employee number, prepare ATR for badge, email to security to process and distribute to appropriate store/assistant manager
Maintain and order store uniforms when needed as well as prepare used uniforms/aprons for laundry on an as needed basis
Keep the office organized and clean daily
Communicate with current vendors prior to the end of the year for updated SOW
Prepare vendor purchase requisitions using SAP prior to the end of the year or upon request throughout the year
Pay vendor invoices as directed by the retail director
Work with outside vendors for merchandise to either sell at the store or for associates, research costs, and coordinate purchase/delivery of items
Receive and pay renewal of business license upon notification, and distribute to appropriate store manager for posting
Place internal orders for chocolate gifts upon request by retail director
Prepare note cards for orders placed by the call center or retail director
Assist event coordinators in ordering chocolates and supplies for events

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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