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Espresso Barista Trainer/Manager - The Human Bean

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $14.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities
Retirement Plan
Life insurance

Job Description

The Human Bean is a well-established coffee company known for its commitment to delivering exceptional coffee experiences through friendly and experienced baristas. Founded on the principles of quality and customer satisfaction, The Human Bean quickly established a reputation for providing high-quality ingredients and excellent service. This fast-paced coffeehouse chain prides itself on a welcoming atmosphere and a product range that caters to coffee lovers seeking quality beverages and a pleasant customer experience. The Human Bean has been dedicated to fostering a supportive and motivating work environment, making it an ideal place for service-oriented individuals who value both teamwork and leadership opportunities.

The company is currently seeking a Barista Trainer/Manager to join their team. This role is crucial in maintaining the high standards of service the brand is known for by managing the daily operations, training new baristas, and leading by example. The Barista Trainer/Manager is responsible for providing prompt, courteous service, preparing quality beverages, and ensuring customers have an exceptional experience every time they visit. This position requires leadership skills, a passion for customer service, and the ability to work efficiently in a dynamic, fast-paced environment.

As a leader within the company, the Barista Trainer/Manager is expected to guide the team in delivering the best customer service while also overseeing inventory, scheduling, and staff motivation. The role involves creating schedules, managing inventory levels, and adapting to changes by filling in when necessary to maintain smooth operations. The ability to inspire and encourage employees by fostering a positive and fun work environment is fundamental for success in this role. The ideal candidate should exhibit professionalism through good manners, neat personal appearance, and proper hygiene, reflecting the company’s standards and values.

This role offers a unique opportunity for those who enjoy leading others and have a passion for the coffee industry. The Human Bean supports career growth and provides a platform for employees to develop leadership skills while contributing to a reputed coffee brand. The Barista Trainer/Manager's contribution directly impacts the overall customer satisfaction and helps maintain The Human Bean's standing as a top choice for coffee enthusiasts. Individuals interested in this role can expect to be part of a motivated and professional team dedicated to excellence, customer happiness, and continuous improvement.

Job Requirements

  • Must be able to lead by example
  • Lead with the best customer service and efficiency
  • Must understand ordering and inventory levels
  • Must be able to make schedules and the flexibility to fill in on schedule changes
  • Exhibit good manners and neat personal appearance proper personal hygiene
  • Must be able to motivate and encourage employees by creating a positive fun environment

Job Qualifications

  • Experience in customer service
  • Leadership skills
  • Ability to train and manage staff
  • Knowledge of inventory management
  • Ability to create and manage schedules
  • Strong interpersonal skills
  • Professional appearance and hygiene

Job Duties

  • Provide prompt courteous service
  • Prepare quality beverages
  • Assure customers enjoy an exceptional experience
  • Lead by example
  • Lead with the best customer service and efficiency
  • Understand ordering and inventory levels
  • Make schedules and fill in on schedule changes
  • Motivate and encourage employees by creating a positive fun environment

Job Criteria

Experience

Mid Level (3-7 years)


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