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Equipment Porter - Morning/Afternoon Shift times - Baptist Health Louisville

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a distinguished hospitality services company dedicated to creating smiles by delivering exceptional experiences. With a focus on providing compassionate care and memorable encounters, Towne Park serves millions of patients, visitors, and guests across various locations. The company takes pride in its commitment to fostering a positive environment where employees can make a real impact every day. Towne Park offers a unique workplace where its team members contribute meaningfully to easing the anxieties of patients and their families, enhancing the experiences of guests in new cities, and supporting colleagues to ensure a seamless service experience. The culture emphasizes empathy, teamwork, and a shared mission to bring smiles to everyone they serve, making it much more than just a job but a fulfilling career opportunity.

The Porter position at Towne Park involves maintaining the overall cleanliness and upkeep of the common garage areas while providing excellent hospitality services. This role requires attentiveness, friendliness, and efficiency in assisting guests throughout their stay. Beyond general cleaning duties, the Porter is responsible for maintaining the garage facility's equipment and managing waste receptacles. Additionally, the role includes assisting customers with common vehicle-related issues such as lock-outs, flat tires, battery jumps, and vehicle location support. The Porter's duties are essential in ensuring a pleasant and safe environment for all guests, reinforcing Towne Park's commitment to exceptional customer service. Available shifts include morning and evening hours, offering flexibility, and the hourly wage starts at $16 per hour. Towne Park also provides various benefits, including accident, critical illness, and hospital indemnity insurance, telemedicine, and access to a 401k retirement savings plan, depending on eligibility based on job classification, employment length, and hours worked. Seasonal and temporary workers, however, are not eligible for these benefits. Overall, this role is ideal for individuals who are enthusiastic about creating positive experiences, enjoy a dynamic work environment, and take pride in maintaining high standards of cleanliness and guest service.

Job Requirements

  • High school diploma or GED
  • Minimum age of 18 years
  • Ability to pass criminal background check and drug screen
  • One to three months related experience or training or equivalent combination of education and experience
  • Ability to read and write English
  • Ability to comprehend and write simple instructions
  • Ability to present information effectively in small group and one-on-one settings
  • Physical capability to perform cleaning and maintenance duties
  • Ability to work outdoors in varying weather conditions
  • Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly
  • Willingness to travel up to 5 percent
  • Commitment to guest confidentiality according to HIPAA

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must be at least 18 years of age
  • Ability to read and write Standard English language
  • Ability to read and comprehend simple instructions and correspondence
  • Ability to write simple correspondence
  • Ability to effectively present information to guests, clients, and employees
  • Ability to understand 24-hour and military time systems
  • Knowledge of basic general cleaning
  • Customer service experience preferred
  • Ability to understand rates applicable to time passed

Job Duties

  • Cleanliness check each shift of all guest entrances and elevator landings in the entire garage including emptying ash urns and trash receptacles
  • Use mop or power washer to eliminate stains from spills and wipe signage and wayfinding materials
  • Maintain general cleaning of garage, including sweeping debris between vehicles and removing stains from pillars and columns
  • Wipe signage and equipment at vehicular entrances and exits, including gates and card readers
  • Empty guest key receptacles at garage exits and return keys to Towne Park MOD, power wash entrances and exits as needed
  • Assist guests with directions and inquiries, provide information about surrounding area and attractions
  • Protect guest confidentiality in accordance with HIPAA and maintain security of customer financial and identifying information

Job Criteria

Experience

Entry Level (1-2 years)


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