Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $21.00 - $33.15
Benefits
competitive hourly wage
Paid orientation and training seminars
opportunities for professional development
Supportive team environment
Access to healthcare resources
Employee wellness programs
potential for career advancement
Job Description
The University of Southern California (USC) is a prestigious private research university located in Los Angeles, California. Established in 1880, USC has grown into a leading educational institution known for its academic excellence, innovative research, and commitment to community service. Beyond its academic offerings, USC operates one of the most comprehensive healthcare networks in the region, including the USC University Hospital, which serves thousands of patients annually with a wide range of medical services. USC University Hospital upholds a patient-centered approach, emphasizing cleanliness, safety, and comfort to promote optimal healing environments for patients, their families, and staff members.
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Job Requirements
- 6 to 12 months customer service experience in a team-oriented, high-volume, fast-paced, guest-centric environment or 6 to 12 months healthcare housekeeping, hotel, or hospitality experience
- Ability to read and write basic English
- Demonstrate excellent customer service behavior
- Able to function independently and as a member of a team
- Fire life safety training (LA City) - if no card upon hire, it must be obtained within 30 days and maintained by renewal before expiration (required within LA City only)
Job Qualifications
- Customer service experience in a team-oriented, high-volume, fast-paced, guest-centric environment for 6 to 12 months or healthcare housekeeping, hotel, or hospitality experience for 6 to 12 months
- Ability to read and write basic English
- Demonstrated excellent customer service behavior
- Able to function independently and as a member of a team
- High school diploma or equivalent (preferred)
Job Duties
- Maintains established orderliness, cleaning, and safety standards set by the department
- Complies with proper patient room cleaning policies
- Properly disposes of trash, empty containers, packing boxes, biohazard, medical waste, HIPAA information, pharmaceutical waste, batteries, and any other hospital-generated waste
- Practices infection control standards and requirements
- Scrubs, refinishes, burnishes, and cleans carpets and chairs in public, ancillary, patient, surgical, and office areas of the facility
- Dusts, mops, and cleans public, ancillary, patient, surgical, and office areas of the facility
- Completes high and low dusting on vertical and horizontal surfaces following departmental procedures
- Observes and reports items and equipment in need of repair to appropriate person
- Cleans and disinfects all fixtures in public, ancillary, patient, surgical, and office areas of the facility
- Cleans, disinfects, and replenishes supplies in restrooms in both public and patient areas according to department policy
- Removes and replaces sharps containers, pharmaceutical, and biohazardous containers according to hospital policy
- Responsible for documenting performed tasks
- Demonstrates behavior that supports the USC University Hospital mission
- Attends required orientation and training seminars
- Demonstrates respect and positive interpersonal skills with patients, clients, the public, managers, co-workers - a team player
- Performs additional duties as assigned
Job Location
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