Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,300.00 - $52,600.00
Work Schedule
Weekend Shifts
Benefits
healthcare
financial benefits
Time Off Benefits
wellness incentive programs
Company Discounts
Free Meals
Professional development opportunities
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry. Renowned for its world-class resorts, casinos, and entertainment venues, MGM Resorts International offers an unparalleled experience for guests seeking excitement, luxury, and top-tier service. With a commitment to innovation, diversity, and guest satisfaction, MGM Resorts fosters a vibrant and dynamic workplace that attracts dedicated professionals passionate about hospitality and entertainment. The company operates numerous properties across the United States and internationally, providing extensive career growth opportunities in a diverse and fast-paced environment. MGM Resorts International takes pride in its inclusive culture, encouraging teamwork, creativity, and a passion for delivering exceptional guest experiences.
The role of Environmental Services Supervisor at MGM Resorts International is a vital position within the hospitality sector, responsible for maintaining cleanliness and sanitation standards across the resort property. Based in Springfield, Massachusetts, this role offers an exciting opportunity to be part of a high-energy team ensuring that every guest encounters a pristine and welcoming environment. The Environmental Services Supervisor leads a team of Environmental Services employees, providing coaching, scheduling, and mentorship to uphold the company's high standards for cleanliness and guest satisfaction. This position involves conducting daily inspections of casino floors, public areas, offices, and other resort spaces and managing operational functions in collaboration with department leadership.
As an Environmental Services Supervisor, you will be instrumental in creating an exceptional guest experience by managing cleanliness and hygiene throughout the property. Your leadership will ensure that all team members perform their duties efficiently, adhere to service protocols, and respond promptly to guest concerns. You will be responsible for conducting regular briefings, preparing reports, and coordinating with facilities management to handle maintenance issues. The position requires excellent communication skills, the ability to motivate and support staff, and a strong commitment to hospitality excellence.
The employment type for this role is full-time, with a pay range between $38,300.00 and $52,600.00. The salary offer reflects various factors including geographic location and individual qualifications. MGM Resorts International offers a comprehensive benefits package including medical, dental, vision, life insurance, 401(k) plans, and paid time off. The role demands flexibility in working shifts, including swing and graveyard shifts, along with weekends and holidays, reinforcing the company's 24/7 operational service model.
If you are passionate about hospitality leadership and thrive in an environment focused on guest service and team collaboration, this Environmental Services Supervisor opportunity at MGM Resorts International is your chance to join a prestigious and growth-oriented organization. You will be joining a team that plays a pivotal role in crafting show-stopping experiences while enjoying robust professional development and wellness programs designed to support you both personally and professionally.
The role of Environmental Services Supervisor at MGM Resorts International is a vital position within the hospitality sector, responsible for maintaining cleanliness and sanitation standards across the resort property. Based in Springfield, Massachusetts, this role offers an exciting opportunity to be part of a high-energy team ensuring that every guest encounters a pristine and welcoming environment. The Environmental Services Supervisor leads a team of Environmental Services employees, providing coaching, scheduling, and mentorship to uphold the company's high standards for cleanliness and guest satisfaction. This position involves conducting daily inspections of casino floors, public areas, offices, and other resort spaces and managing operational functions in collaboration with department leadership.
As an Environmental Services Supervisor, you will be instrumental in creating an exceptional guest experience by managing cleanliness and hygiene throughout the property. Your leadership will ensure that all team members perform their duties efficiently, adhere to service protocols, and respond promptly to guest concerns. You will be responsible for conducting regular briefings, preparing reports, and coordinating with facilities management to handle maintenance issues. The position requires excellent communication skills, the ability to motivate and support staff, and a strong commitment to hospitality excellence.
The employment type for this role is full-time, with a pay range between $38,300.00 and $52,600.00. The salary offer reflects various factors including geographic location and individual qualifications. MGM Resorts International offers a comprehensive benefits package including medical, dental, vision, life insurance, 401(k) plans, and paid time off. The role demands flexibility in working shifts, including swing and graveyard shifts, along with weekends and holidays, reinforcing the company's 24/7 operational service model.
If you are passionate about hospitality leadership and thrive in an environment focused on guest service and team collaboration, this Environmental Services Supervisor opportunity at MGM Resorts International is your chance to join a prestigious and growth-oriented organization. You will be joining a team that plays a pivotal role in crafting show-stopping experiences while enjoying robust professional development and wellness programs designed to support you both personally and professionally.
Job Requirements
- High school diploma GED or equivalent
- 2+ years of relevant environmental services supervisory experience
- ability and willingness to work swing and grave shifts including weekends and holidays
- strong leadership qualities
- excellent communication skills
- ability to manage multiple tasks effectively
- commitment to high standards of cleanliness and guest service
Job Qualifications
- High school diploma GED or equivalent
- 2+ years of prior relevant environmental services experience in a supervisory role
- strong leadership and team management skills
- excellent communication and interpersonal abilities
- knowledge of cleanliness standards and hygiene protocols
- ability to conduct inspections and provide training
- experience in hospitality or resort environment preferred
Job Duties
- Supervise a team of environmental services employees including scheduling coaching counseling and training
- address employee questions and guest concerns to ensure adherence to department procedures and service standards
- provide direction and support to achieve high cleanliness standards in the casino public areas offices and other required spaces
- conduct daily inspections briefings and team updates meet with employees for training and compliance needs
- prepare end-of-shift reports and manage any property maintenance issues with facilities
- consistently deliver professional friendly and engaging service
- assist with administrative and operational functions in collaboration with department leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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